Communication and awareness-raising campaigns
- 2018: news of the European Commision on The rise in Advanced Mobile Location (AML) deployment
- 2017: news of the European Commission on AML, new technology that improves location of emergency calls
- 2016: the European Commission letter to the attention of the Erasmus+ National Agencies Directors
- 2014: Press Release on EU wide launch raising awareness campaign with promotional posters and videos
February 11 is the European 112 Day. On this day, different awareness and networking activities are organised throughout the EU in order to promote the existence and use of Europe's single emergency number.
The latest E-communications household Eurobarometer survey (18 February 2014) shows how much people know about 112 across the EU.
Monitoring the implementation of 112
The annual report - implementation of the 112 (by COCOM 9 February 2018) shows how Member States have implemented the emergency number 112. Also, it shows that emergency calls to 112 will get more effective with the increased introduction of Advanced Mobile Location (AML). Calls from mobile phones in countries supporting this service are expected to send a significantly more accurate caller location information to the emergency service.
Previous reports on implementation of 112
- 2017: Results of the tenth data-gathering round
- 2016: results of the ninth data-gathering round
- 2015: Results of the eighth data-gathering round
- 2014: Results of the seventh data-gathering round
- 2013: Results of the sixth data-gathering round
- 2012: Results of the fifth data-gathering round
- 2011: Results of the fourth data-gathering round
Supporting 112 projects
The European Commission, as part of its research activities, is financing different projects related to the European emergency number 112, such as:
- Project on deployment of advanced caller location solutions (AML) using GNSS in an E112 call to the public safety answering point
- HELP 112 pilot project on the design, implementation and execution of the transfer of GNSS (Global Navigation Satellite System) data during an E112 call to the Public Service Answering Point
- A pan-European in-vehicle eCall which, in case of car crashes, calls 112;
- Project Reach 112 looks at alternative ways of communication to traditional voice telephony (such as real-time text coversation), which will improve access to emergency services for people with hearing or speech impairments or people with serious injuries;
- The assessement of Emergency Medical Services (EMS) systems in the European Union by the World Health Organisation (WHO)