The average time to answer a 112 call is 5 seconds.
In addition to Polish, the calls can be answered in English, German, Russian, Slovak, Czech, Ukranian, Byelorussian, Lithuanian and Italian, depending on the call centres.
According to the latest E-communications household and telecom single market survey, 79% of Poles know they can use 112 everywhere in the EU.
Alongside 112, the following emergency numbers are available:
- 999 - ambulance
- 998 - fire brigade
- 997 - police
There is no specific help for people with disabilities to access the emergency services.