If your SMP certificate has expired, follow these steps to update it:

  1. Notify eDelivery Support Office at EC-EDELIVERY-SUPPORT@ec.europa.eu.
  2. Provide the following details:
    • The new certificate file (.cer), zipped and attached.
    • The serial number of the new certificate.
    • The SMP ID.
    • The environment (for example, Production or Acceptance).

Example email content:

  • Attachment: Zipped new certificate file.
  • SMP ID: Test_SMP_ID.
  • Serial number: 0BF1 1660 4702 F47B F02E 0491 ED54 3C9B.
  • Environment: Acceptance.

Our Support Office will assist you with the update since the expired certificate prevents API access.

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