OOTS Guidance and UX Recommendations
Summary
This chapter provides two things:
- The Once-Only Guidance document provides a high-level overview of how the Once-Only Technical System (OOTS) of the Single Digital Gateway (SDG) works.
- The first set of UX recommendations that were developed as part of the OOTS UX Lab.
The guidance document is a PowerPoint presentation and can be used to introduce the OOTS to stakeholders.
The first set of UX recommendations are based on three rounds of user testing and provide a foundation for more UX work going forward.
License
The content of this chapter is licensed under European Union Public Licence (EUPL) version 1.2.
Copyright
Copyright European Union, 2023.