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<p><a class="link-cta primary before" href="https://ec.europa.eu/digital-building-blocks/sites/display/OOTS/Events+calendar"><span>Back to the events calendar</span></a></p>

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<p class="h5">25 - 26 September 2025 | Lisbon, Portugal</p>
<h1 class="h2"><span class="heading-subtitle">Onsite event</span>Europespan><span class="heading-regular">Europe goes Once-Only – <span>Once-Only</span></span> Portugal edition</h1>
<p>Accelerating the onboarding of national competent authorities to the Once-Only Technical System</p>
<!--<p><span class="badge primary">Registrations will open soon. Stay tuned!</span></p>
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<p>Registration is open until 5 September 2025.</p>
<p>Participation in this event is managed by the European Commission and respective SDG national coordinators. In case of any questions you can contact us at <a href="mailto:EC-OOTS@ec.europa.eu">EC-OOTS@ec.europa.eu</a></p>
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<h2>Practical information</h2>

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<div class="information-col"><p>Location</p></div>
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<h2>Practical information</h2>

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<div class="information-col"><p>Location</p></div>
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<p><a class="link external" target="_blank" href="https://www.ulisboa.pt/pavilhao-de-portugal"><span>Pavilhão de Portugal</span><span class="sr-only">(opens in a new tab)</span><span class="ico-external"></span></a>, Cais Português Startup, 1990-221, Lisbon, Portugal</p>
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<div class="information-col"><p>Date</p></div>
<div class="information-col"><p>25 - 26 September 2025</p></div>
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<div class="information-col"><p>Registration</p></div>
<div class="information-col"><p>Registrations will open soon.</p></div>
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<div class="information-col"><p>Target groups</p></div>
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<strong>Competent authorities</strong> connecting to the Once-Only Technical System stand to benefit most from this event. Participation will be ><p><a class="link external" target="_blank" href="https://ec.europa.eu/eusurvey/runner/OOTS-Portugal" onclick="_paq.push(['trackEvent','conversion','oots-event-portugal-25-26-september','link-register-description'])"><span>Registration</span><span class="sr-only">(opens in a new tab)</span><span class="ico-external"></span></a> is open until 5 September 2025.</p></div>
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<div class="information-col"><p>Target groups</p></div>
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<strong>Competent authorities</strong> connecting to the Once-Only Technical System stand to benefit most from this event. Participation will be especially useful for newcomers and authorities in the population, education and business domains. This event will also be a great opportunity for <strong>technical leads</strong> to prepare for live transactions and for <strong>UX and design teams</strong> to explore these topics. <strong>Single Digital Gateway national coordinators</strong> and <strong>team members working on implementing Once-Only</strong> in their Member State are warmly invited to join as well.
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<h2>Description</h2>

<p>The “Europe goes Once-Only” event series accelerates the onboarding of national competent authorities to the Once-Only Technical System. It brings experts working on Once-Only from all over Europe directly to the Member States to discuss, learn and overcome challenges together.</p>

<p>“Europe goes Once-Only – Portugal edition” is organised under the motto “Facing challenges <i>together</i>”. In this spirit, this event brings together <strong>competent authorities</strong> connecting to Once-Only with the <strong>national and Commission teams</strong> implementing this system. At the heart of this event are six interactive, two-day workshop tracks that will allow participants to understand how to onboard to Once-Only, share the challenges they face and collaboratively work on concrete solutions to overcome them.</p>

<p>Four workshop tracks are tailored to <strong>competent authorities</strong>, namely <strong>newcomers</strong> and those in the <strong>population, education and business domains</strong>. Two additional tracks will support <strong>national teams</strong> in <strong>preparing for live transactions</strong> and rolling out Once-Only services and provide a chance to discuss “hot topics”.</p>

<p>This event will also showcase <strong>national initiatives related to Once-Only</strong>, such as Mosaico and the Portuguese Digital Wallet. Finally, it will explore key issues related to <strong>User Experience</strong> as well as <strong>accessibility and usability</strong>.</p>

<p>“Europe goes Once-Only – Portugal edition” is organised by the Portuguese Administrative Modernization Agency (AMA) and the European Commission. It builds on the success of previous events organised in <a class="link external" target="_blank" href="https://ec.europa.eu/digital-building-blocks/sites/x/sIBtLQ"><span>Finland</span><span class="sr-only">(opens in a new tab)</span><span class="ico-external"></span></a> and <a class="link external" target="_blank" href="><p>Travel costs of up to four (4) participants in total per EU Member State can be reimbursed by the Commission: up to two (2) from the national team, and up to two (2) representatives of competent authorities. The appointed SDG national coordinators are responsible for managing participation from their respective Member States.</p></div>
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<h2>Description</h2>

<p>The “Europe goes Once-Only” event series accelerates the onboarding of national competent authorities to the Once-Only Technical System. It brings experts working on Once-Only from all over Europe directly to the Member States to discuss, learn and overcome challenges together.</p>

<p>“Europe goes Once-Only – Portugal edition” is organised under the motto “Facing challenges <i>together</i>”. In this spirit, this event brings together <strong>competent authorities</strong> connecting to Once-Only with the <strong>national and Commission teams</strong> implementing this system. At the heart of this event are six interactive workshop tracks that will allow participants to understand how to onboard to Once-Only, share the challenges they face and collaboratively work on concrete solutions to overcome them.</p>

<p>Four workshop tracks are tailored to <strong>competent authorities</strong>, namely <strong>newcomers</strong> and those in the <strong>population, education and business domains</strong>. Two additional tracks will support <strong>national teams</strong> in <strong>preparing for live transactions</strong> and rolling out Once-Only services and provide a chance to discuss “hot topics”.</p>

<p>This event will also showcase <strong>national initiatives related to Once-Only</strong>, such as Mosaico and the Portuguese Digital Wallet. Finally, it will explore key issues related to <strong>User Experience</strong> as well as <strong>accessibility and usability</strong>.</p>

<p>“Europe goes Once-Only – Portugal edition” is organised by the Portuguese Administrative Modernization Agency (AMA) and the European Commission. It builds on the success of previous events organised in <a class="link external" target="_blank" href="https://ec.europa.eu/digital-building-blocks/sites/display/OOTS/europe-goes-once-only-lithuania-edition"><span>Lithuania<x/sIBtLQ"><span>Finland</span><span class="sr-only">(opens in a new tab)</span><span class="ico-external"></span></a>, whichand brought together more than 300 experts from 26 Member States and EFTA countries.</p>

<p style="margin-top:2.5rem; margin-bottom:0;">
<a class="link download" <a class="link external" target="_blank" href="https://ec.europa.eu/digital-building-blocks/sites/downloaddisplay/attachments/605325773/OOTS_Privacy_Statement_meetings_and_events.pdf"><span>Download the privacy statement<OOTS/europe-goes-once-only-lithuania-edition"><span>Lithuania</span><span class="sr-only">(opens in a new tab)</span><span class="ico-downloadexternal"></span></a>
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<h2>Workshops</h2>
<p>As part of this event, the participants will have the chance to join one of the following workshop tracks targeted at different audiences:, which brought together more than 300 experts from 26 Member States and EFTA countries.</p>

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<li><strong>Track 1 - Newcomers</strong>
<br>This workshop is for representatives of competent authorities who are new to the Once-Only Technical System.
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<li><strong>Track 2 - Population</strong> <a class="link download" href="https://ec.europa.eu/digital-building-blocks/sites/download/attachments/605325773/OOTS_Privacy_Statement_meetings_and_events.pdf"><span>Download the privacy statement</span><span class="ico-download"></span></a>
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<h2>Workshops</h2>
<p>As part of this event, the participants will have the chance to join the following workshop tracks targeted at different audiences:</p>

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<li><strong>Track 1 - Newcomers</strong>
<br>This workshop is for all event participants, including representatives of competent authorities who responsibleare fornew population data.
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<li><strong>Track 3 - Education</strong> 
<br>This workshop is for representatives of competent authorities responsible for anyto the Once-Only Technical System. It will help both newcomers and event participants to get a common understanding of the study-related procedures and providers of education-related data.
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<li><strong>Track 4 - Business</strong>
<br>This workshop is for representatives of competent authorities responsible for evidence mapping in the business domain and authorities providing services under <a class="link external" target="_blank" href="https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:32006L0123"><span>Services Directive (2006/123/EC)</span><span class="sr-only">(opens in a new tab)</span><span class="ico-external"></span></a>Once-Only Technical System, its purpose, the issues it addresses and its value to the European single market. This workshop will help participants to understand their role in relation to Once-Only and prepare them thoroughly for joining the subsequent domain-specific workshops. 
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<li><strong>Track 2 - Population</strong> 
<br>This workshop is for representatives of competent authorities responsible for population data.
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<li><strong>Track 53 - Go-live<Education</strong> 
<br>This workshop is for coordinationrepresentatives andof technicalcompetent teamsauthorities workingresponsible onfor theany implementation of the Oncestudy-Onlyrelated Technicalprocedures Systemand inproviders theirof Member State and SDG national coordinatorseducation-related data.
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<li><strong>Track 64 - Business and Hotprofessional topics<qualifications:</strong>
<br>More information coming soon.
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<h2 class="h3">Agenda</h2> <p class="illu-projectathon-agenda"><img alt="" aria-hidden="true" src
<br>This workshop is for representatives of competent authorities responsible for evidence mapping in the business domain authorities providing services under <a class="link external" target="_blank" href="https://
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eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:32006L0123"><span>Services Directive (2006/123/EC)</span><span class="sr-only">(opens in a new tab)</span><span class="ico-external"></span></a> and authorities exchanging evidence related to professional qualifications.
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<li><strong>Track 5 - Go-live</strong>
<br>This workshop is for coordination and technical teams working on the implementation of the Once-Only Technical System in their Member State and SDG national coordinators.
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<li><strong>Track 6 - Hot topics</strong>
<br>This workshop is for coordination and technical teams working on the implementation of the Once-Only Technical System in their Member State and SDG national coordinators.
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<h2 class="h3">Agenda</h2>
<p>This event will be moderated by <i>Catarina Pranto, Marketing and Communication Team, Administrative Modernization Agency, Portugal</i> and <i>Thomas Fillis, OOTS Team, DIGIT, European Commission</i>.</p>digital-building-blocks/sites/download/attachments/900014916/illu-projectathon-agenda.png"></p>
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<p>09:00 – Welcome – President of AMA
<br>09:15 – Keynote speech – European Commission</p>
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<strong>​Panel discussion: Strategic onboarding of competent authorities: Best practices and challenges</strong>
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<p>11:00 – Mosaico – Portugal’s national framework for public services design
<br>11:20 – Portuguese Digital Wallet
<br>11:40 – User Experience<>
<p><strong>The bigger picture: Key Portuguese initiatives around Once-Only (part I)</strong></p>
<p>11:00 - Mosaico - Portugal’s national framework of public services design - <i> Isabel Sousa, Product Manager, Administrative Modernization Agency, Portugal</i>
<br>11:20 - Portuguese Digital Wallet - <i>Ana Paula Graça, Product Manager, Administrative Modernization Agency, Portugal</i>
<br>11:40 - User Experience - The power of Design System | The solution behind the digital transformation of public services in Portugal – <i>Catarina Palhais, Experience and Digital Accessibility, Administrative Modernization Agency, Portugal</i></p>
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<strong>Track 1:</strong> Newcomers 
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<br><strong>Track 6:</strong> Hot topics Hot topics: Semantics - <i>Jorge Sousa, SDG national coordinator, Administrative Modernization Agency, Portugal</i>
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<strong>Track 12:</strong> NewcomersPopulation 
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<br><strong>Track 5:</strong> Go-live 
<br><strong>Track 6:</strong> Hot topics 6:</strong> Hot topics:
<br> - The INVEST project - <i>Tiago Mendonça, Senior Policy Officer, Administrative Modernization Agency, Portugal</i>
<br> - Payments for evidence in the OOTS user journey
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<p>09:30 – Accessibility and usability< bigger picture: Key Portuguese initiatives around Once-Only (part II)</strong></p>
<p>09:30 - Accessibility and usability - The challenges around implementing accessibility | Portuguese approach and status quo – <i>Carlos Duarte and Jorge Fernandes, Faculty of Sciences of the University of Lisbon</i></p>
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<strong>Track 1:</strong> Newcomers 
<br><strong>Track 2:</strong> Population 
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<br><strong>Track 5:</strong> Go-live 
<br><strong>Track 6:</strong> Hot topics: Identity matching
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