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| Key | Summary | T | Created | Updated | Due | Assignee | Reporter | P | Status | Resolution | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EDELGOV-112 | Well balancing web page DOMIBUS Admin: header takes more place than the body where are messages to monitor | Mar 14, 2024 | Mar 26, 2024 | Marcio SAMPAIO | Ernest MUTAGANDA |
| Unresolved | |||||||||||||
| EDELGOV-111 | Domibus List Pending Messages Request Case Sensitivity | Feb 14, 2024 | Mar 26, 2024 | Marcio SAMPAIO | Alexandros Christofi |
| Unresolved | |||||||||||||
| EDELGOV-92 | eDelivery growth factor by improved DNS recommendation of SML discovery | Dec 2, 2022 | Mar 26, 2024 | Joze RIHTARSIC | Gunnar Nilsson |
| No Action | |||||||||||||
| EDELGOV-89 | Fulfill the requirements on the BDEW AS4 Profile | Oct 28, 2022 | Sep 22, 2023 | Cosmin BACIU | Sven Uthe |
| Unresolved | |||||||||||||
| EDELGOV-76 | Request for investigation of using multihop functionality with AS4 | Nov 12, 2020 | Sep 28, 2022 | Marcio SAMPAIO | Ole Vilstrup Møller |
| On hold | |||||||||||||
| EDELGOV-51 | Dynamic Service discovery - SML/SMP change request | Sep 28, 2018 | Sep 22, 2023 | Marcio SAMPAIO | CIF VSRS |
|
| Unresolved |
Release Calendar
Section 3: Support Office
Incident Management
SMT - Workload Details
The volume of opened and handled SMT tickets decreased slightly in December 2023, as a result of the end-of-the-year break. There were still also a lot of questions from users on Domibus migration issues (migration scripts), docker usage, conformance tests issues (Opentext), etc.
Email Interaction
For eDelivery, received emails were related to:
- Requests for AS4 connectivity test with Everysite LTD, Eufex Deutschand GmbH, Sanmarco Informatica S.P.
- eDelivery conformance tests- several questions from Opentext that is running the tests with the new GITB platform
- SGTR and PKI services – SOD finalised
- Questions from users: Domibus (question on Kerberos DES and RC4, certificate configuration, Domibus migration from 4.2.6 to 5.0.6 (EUCEG), Domibus 5.1.2 and dynamic discovery, integration with AWS secrets manage, Docker), SML/SMP (SMP/SMK certificate update/renewal, DomiSMP 5.0.1 installation issues), updated list of Peppol participants sent to Peppol, PKI certificates (OOTS, UDB, EUDAMED, CixP), TAPAS (ICS2 connectivity test assistance requests (re-directed to the National service desks), onboarding request forwarded to National Helpdesk), question on TLS certificate redirected to ITSM3OPS)
- There was a total of 641 emails in the FMB. We have removed 64 emails for SML Inconsistency, 42 alerts, 34 xmatters and 11 emails from PKI CommisSign from the count, which makes a total of 490 received mails for the reporting month.
PKI
In December 2023, 10 certificates were issued:1 SGTR, 1 EUDAMED, 1 UDB, 7 OOTS.
Operations Management
SML – Availability
The achieved availability for SML1 was within the target for the month of December.
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