- Created by Ines COSTA, last modified on Aug 07, 2019
Topic | Catalogue of Good Practices to support the delivery of B2G eInvoicing - Information about the study methodology |
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Objective | The objective of this study is to assess existing cases of eInvoicing implementations within Member States to determine whether they can be deemed “good practices” that other Member States can reuse or seek inspiration from to support the delivery of B2G eInvoicing in the context of the new European Standard. |
Excerpt | You can volunteer your B2G eInvoicing implementation experience to be capture as a case study to illustrate an eInvoicing good practice. |
Status | CLOSED |
Deadline | 2018 |
Table of Contents
Objective & output of study
The objective of this study is to assess existing cases of eInvoicing implementations within Member States to determine whether they can be deemed “good practices” that other Member States can reuse or seek inspiration from to support the delivery of B2G eInvoicing in the context of the new European Standard. A good practice can include any activity, programme, national agreement or industry approach that supports the delivery of B2G eInvoicing.
The output of this study is to publish a Catalogue of Good Practices to support the delivery of B2G eInvoicing.
Timeline for the study
Planning
Inception
Data collection and data analysis
Conclusion
Study methodology for the Catalogue of Good Practices to support the delivery of B2G eInvoicing
The study methodology for the Catalogue of Good Practices to support the delivery of B2G eInvoicing is dependant on (i) the engagement of key stakeholders, (ii) desk research and (iii) validation process to be conducted in collaboration with the relevant stakeholders. The methodology's phases below aim to demonstrate how these aspects integrate into all parts of the study.
The phases are:
- Phase 1: Inception (February)
- Phase 2: Planning (February/March)
- Phase 3: Data collection and data analysis (March/April)
- Phase 4: Conclusion (April/May)
Phase 1: Inception (February)
The inception phase seeks to achieve alignment on the definition of the main concepts, background documents and key stakeholders to involve in this study.
The choice of adequate data collection methods is crucial to ensure the reliability of the information on which a sound analysis will be built. To ensure the effective and efficient conduct of this study, the team will verify the accuracy of all the information collected.
The data collection methods to determine whether a case can be deemed a “good practice” consist of a mixed approach of desk research and interviews. The following sub-sections provide additional detail on the aforementioned data collection methods and the steps to prepare this analysis.
Phase 1a: Desk research on identified documents
The main objectives of the desk research are to:
- Understand the context;
- Analyse the objectives of eInvoicing and the challenges of implementations.
In order to fulfil those objectives, the study team has conducted desk research on, and analysis of, the following available background documents related to eInvoicing:
1. Directive 2014/55/EU on electronic invoicing in public procurement
2. Guidance Paper for EU Public Administrations on eInvoicing
3. Previous EC communications on eInvoicing:
- Communication from the Commission to the European Parliament, the Council, the European Economic and Social Committee and the Committee of the Regions: Reaping the benefits of electronic invoicing for Europe (COM(2010) 712 final)
- Commission Staff Working Document: Impact Assessment Accompanying the document: Proposal for a Directive of the European Parliament and of the Council on electronic invoicing in public procurement (COM(2013) 449 final)
4. Re-use of best practices from previous similar implementations (PEPPOL and eSENS)
Phase 1b: Selection criteria to determine a “good practice”
The study team has identified the following selection criteria for a good practice based on an initial analysis of the aforementioned background documents and consultation of related sources. Although by no means an exhaustive list, these indicative selection criteria denote the high-level benefits of implementing eInvoicing:
Selection Criteria | ||||
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1. Promotes cross-border eInvoicing | (Recital 5) | (Page 10. Point 5.2) | (Page 15. Point 2.1.4) | (Page 6. Point 6.2) |
2. Reduces administrative burden | (Article 7) | (Page 3. Point 2) | (Page 41. Point 5.3.2) | (Page 17. Point 5) |
3. Contributes to operational savings | (Recital 9) | (Page 8. Point 5.1.2) | (Page 62. Point 1.3.1.1) | (Page 13. Point 4.2) |
4. Contributes to the environment | (Recital 6) | (Page 3. Point 2) | (Page 40. Point 5.3.1) | (Page 17. Point 5) |
5. Contributes to process automation | (Recital 12) | (Page 3. Point 2) | (Page 67. Point 1.5) | (Page 12. Point 3.3) |
An example of an eInvoicing implementation will be deemed to be a "good practice" if it satisfies at least one of the aforementioned criteria.
Phase 1c: Research questions
Based on the identification of selection criteria above, the study team proposes the following research questions.
- To what extent does your eInvoicing implementation facilitate cross-border trade?
- To what extent does your eInvoicing implementation reduce the administrative burden on the invoice sender and invoice recipient?
- To what extent does your eInvoicing implementation contribute to public sector operational savings?
- To what extent does your eInvoicing implementation generate beneficial environmental effects?
- To what extent does your eInvoicing implementation contribute to achieving end-to-end eProcurement in your country’s public sector?
These research questions will serve as the basis for the design of the interview questionnaire through the creation of linked specific questions to each one.
Phase 1d: Identification of stakeholders
The European Multi-Stakeholder Forum on eInvoicing (EMSFEI) is the key stakeholder group for the purpose of this study as it combines the policy and technical implementation mandates for B2G eInvoicing in EU Member States.
Other stakeholders involved in eInvoicing implementation at policy and technical level in the Member States can contact CEF-BUILDING-BLOCKS@ec.europa.eu to volunteer their case study to be part of this Catalogue of Good Practices to support the delivery of B2G eInvoicing.
No. | Case study | Country | Contact |
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1 | Support suppliers’ & software vendors’ onboarding | Norway | Olav Kristiansen |
2 | Promote cross-border eInvoicing | TBC | |
3 | Integration with eProcurement processes | TBC | |
4 | Single Face to Industry | Sweden | Peter Norén |
5 | Enable communication and sharing of information to businesses | Denmark Finland | Sven Rasmussen Pirjo Ilola |
6 | Support implementation in local authorities (PIANOo platform) | The Netherlands | Kornelis Drijfhout |
7 | Cost assessment for public administrations to implement the European Standard using specific spreadsheet based tool | Sweden | Peter Norén |
8 | Use of shared services centres to support B2G eInvoicing implementation (ESPAP) | Portugal | Ana Ramos |
Phase 2: Planning (February/March)
Phase 2: Communication to all stakeholders on approach & to identify new cases
The study team will communicate the approach, objectives, timeline and envisaged outcomes of the study to EMSFEI members in the second half of February. This communication will also encourage EMSFEI members to suggest additional case studies, to those already identified/suggested, which can be further investigated to assess if they can be deemed good practices of eInvoicing implementation.
Phase 3: Data collection and data analysis (March/April)
Phase 3a: Conduct of interviews
The survey team will conduct interviews with case owners in different Member States to collect information directly about identified eInvoicing implementations. Interviews will cover the different research questions mentioned above that will be expanded upon in related specific questions in an interview guide. Interviews are semi-structured, considering that the richness of the data is correlated to the extent to which interviewees can express freely their opinions on the topic.
The interviewee is provided with the interview guide two days prior to the interview date, whereas the interviewer follows a checklist to make sure that all the themes are discussed. The interview guide will set the framework of the interview by listing the different themes to be covered, however additional topics may be discussed if deemed important or interesting for the purpose of the study. Even if the research questions will not be mentioned in the interview guide, each theme to be addressed will be related to those guiding questions through specific questions.
Phase 3b: Data analysis
The study team will analyse the data and evidence collected through the interviews to determine whether the individual case studies assessed satisfy one or more of the research questions. This analysis will determine whether the case studies can be included in the Catalogue of Good Practices to support the delivery of B2G eInvoicing.
Phase 4: Conclusion (April/May)
Phase 4a: Workshop with EMSFEI (in May)
A follow-up CEF eInvoicing EMSFEI workshop will be organised towards the final data analysis phase of this activity, with the purpose, inter alia, of validating the findings of this analysis.
Phase 4b: Publication (in April/ May)
The final deliverable will be published on CEF Digital and further shared with extended stakeholder groups involved in the policy and technical implementation of B2G eInvoicing at Member State level.