The rules displayed below were developed under CEF and are not mandatory under DEP. They can serve as optional guidance for change management under DEP.
Change Management is the process responsible for controlling the lifecycle of all Changes. The goal of the Change Management process is to ensure that standardised methods and procedures are used for efficient and prompt handling of all Changes, in order to minimise the impact of change-related incidents upon service quality, and consequently to improve the day-to-day operations of the organisation.