This statement applies to content published on the URL: ‘https://ec.europa.eu/consumers/rights/’.
This website is managed by the Directorate-General for Communication, European Commission. It is designed to be used by as many people as possible, including persons with disabilities.
You should be able to:
This website is designed to comply with the technical standard for websites and mobile apps, EN 301 549 v.3.2.1. This closely follows level ‘AA’ of the Web Content Accessibility Guidelines (WCAG) version 2.1.
This website is partially compliant with technical standard EN 301 549 v.3.2.1 and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. See ‘Non-accessible content’ for more details.
The website was last tested on 27 May 2025.
The statement is based on a review of a representative sample of web pages by an IAAP-qualified accessibility expert, using a combination of manual and automated testing.
We welcome your feedback on the accessibility of the European Commission website. Please let us know if you encounter accessibility barriers:
We try to respond to feedback within 15 business days from the date of receipt of the enquiry by the responsible Commission department.
The European Commission website is designed to be compatible with the following most used assistive technologies:
The accessibility of the European Commission website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
