What we do

The mission of the Directorate General for Communication is to keep the general public and the media up to date on EU activities.
We coordinate the work of the Commission representation offices in the member countries.
In partnership with member states and other EU institutions, we manage communication projects taking into account national specificities. And we monitor public opinion and organise EU information activities.

Interesting links:

• One day in the Communication department
• One day in a Commission representation office
• Europe and You
• Europe in 12 lessons

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Europe - getting the message across

Communicating with the public is a primary concern for the European Commission.

This is based on 3 principles:

• listening to the public - taking their views and concerns into account
• explaining how our policies affect their everyday lives
• connecting with people locally - addressing them in their national or local settings, through their favorite media.

Communication initiatives:

• 2005 - 50 concrete measures to change the Commission's communication approach Communication action plan
• 2005 - Discussing the EU and it policies and the future of Europe with the broad public, interest groups, employers and trade unions, national parliaments and political parties: Plan D - democracy, dialogue and debate
• 2006 - Bridging the gap between Europe and its citizens
  Communication white paper
• 2008 - Online forum where people can voice their concerns to decision-makers
  Debate Europe
• 2008 – Making the EUROPA website the one-stop site for all EU institutions and information Communicating about Europe via the Internet(338 Kb)
  EUROPA website
• 2008 – Boosting coverage of EU affairs on new and existing audiovisual platforms
  Communicating Europe through audiovisual media(73 Kb)
  European Radio Network (Euranet.eu)
  Network of press publishers (Presseurop.eu)
• 2008 – Closing the communication gap between the EU and its citizens through efficient cooperation and partnerships (follow-up of the 2006 communication document)
  Communicating Europe in partnership
• 2009 – Evaluation of the Plan D / Debate Europe citizen consultation projects
  Final Report(1.39 Mb)