Thanks to the joint action of the EU Member States and the European Commission, 116 websites selling digital games, books, videos and music have been brought in line with the EU consumer legislation.
New report of ECC-Net examines how online trust mark schemes achieve their objective of guaranteeing that their members offer good commercial practices, security and privacy for consumers.
European consumers face difficulties when buying services cross-border, reveals the latest report published on November 29 by the European Consumer Centre Network (ECC-Net).
12% of internet users across the EU have already fallen victim to online fraud. 8% have had to deal with identity theft. A new report by the European Consumer Centre Network (ECC-Net) takes a look at the scams faced by consumers when shopping online. The report focuses on fraud in cross-border e-commerce and what consumers can do to protect themselves from online fraud. It has been prepared based on the complaints reported by consumers to ECC-Net in 2012.