Highlights

10 better deals for 500 million Consumers – brochure

10 better deals for 500 million Consumers – brochure

10/04/2014

The brochure presents 10 success stories of the consumers policy in the last years.

 
Report on Consumer Policy January 2012 – December 2013

Report on Consumer Policy January 2012 – December 2013

10/04/2014

Report shows the progress made in 4 areas: improving consumer safety, increasing people's awareness about their rights as consumers, improved enforcement of existing rules, the adoption of new laws to safeguard the consumer interest across policy areas.

 
2014 International Product Safety Week

2014 International Product Safety Week

04/04/2014

On 16 - 20 June 2014, the European Commission will host the 2014 International Product Safety Week: a series of events which will gather consumer product safety professionals and stakeholders from around the globe, representing regulators, businesses, consumer organisations and experts to work together in advancing product safety issues globally.

For information on the program and for registering to the events, please visit the 2014 International Product Safety Week’s web page

Please register by 9 May, 2014.

 
EU supporting consumers in their day-to-day life – for just 5 cents

EU supporting consumers in their day-to-day life – for just 5 cents

31/03/2014

For just 5 cents per citizen a year, the European Union's consumer programme helps to help citizens fully enjoy their consumer rights and actively participate in the Single Market. The total budget for the programme is €188.8 million for 2014-2020.

 
10th anniversary of Europe’s Rapid alert system on dangerous products (RAPEX)

10th anniversary of Europe’s Rapid alert system on dangerous products (RAPEX)

25/03/2014

Since its establishment in 2003, RAPEX has been guarding European consumers against un-safe non-food products. The number of notifications on dangerous products has been increasing each year and is now 10 times bigger than in 2003.

In 2013 a total of 2364 measures were taken by EU Member States. Clothing, textiles and fashion items and toys were the two main product categories posing chemical risks, risk of strangulation, risk of injury or choking.

 
Commission maintains safety requirements for cigarette lighters

Commission maintains safety requirements for cigarette lighters

05/02/2014

In order to ensure that children continue to be protected from the dangers of novelty cigarette lighters, or cigarette lighters which are not child-resistant, the EU has extended the ban, which prevents them appearing on the market, up until 11 May 2015. Further prolongation of the bans is possible in the future if necessary.

 
Better protection when downloading games, e-books, videos and music

Better protection when downloading games, e-books, videos and music

17/12/2013

Thanks to the joint action of the EU Member States and the European Commission, 116 websites selling digital games, books, videos and music have been brought in line with the EU consumer legislation.