Why not chat online with Commissioner Kuneva about your consumer rights?

On 13 March at 15:00 CET, EU Consumer Commissioner Meglena Kuneva will chat online with consumers from all over the EU who want to talk about their rights and their concerns.

WEB CHAT

Are you fed up with hidden charges when you buy products or services online?

Have you paid a high price for unclear contract terms after you have signed up to a subscription for a mobile phone or internet provider?

Do you feel tied to buying on your own national market, even though you know there may be more choice and lower prices elsewhere?

Do you worry about the safety of toys and childcare items that are imported into the EU?

If you answered "yes" to any of those questions, then you may be interested to talk to the EU Consumer Commissioner Meglena Kuneva to hear what she and her team are doing for you as an EU citizen and consumer.

Join the Commissioner here for a live chat with her on 13 March, from 15:00 to 16:30 Central European Time (the link will be active on 13 March).

You will be able to ask the Commissioner questions in any of 12 languages (Bulgarian, Czech, Dutch, English, French, German, Greek, Hungarian, Polish, Portuguese, Italian, and Spanish) and get an answer in the same language.

If you wish to ask Meglena Kuneva some questions in advance, you are welcome to send them to SANCO-WEBCHAT-13-03@ec.europa.eu