Type your enquiry below – in any official EU language. Please be as detailed as possible and be sure to include your correct contact details.
You will usually receive an answer within 3 working days (more complex enquiries may take longer).
From inside the EU
Free general number
* Free, however some charges may apply, depending on the operator.
Local number in your EU country **
** standard national rate applies
Weekdays 9.00 to 18.00 CET
From outside the EU
* standard international rate applies
An operator will answer in English, but you can then ask to speak to someone in any EU language