Mobility and Transport

Passenger rights

Maritime

Maritime

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EU legislation governing maritime passenger rights came into force on 18 December 2012, following the adoption of Regulation 1177/2010. The rules cover the rights of passengers when travelling by sea and inland waterway.

Since 31 December 2012, Regulation 392/2009 on the liability of carriers of passenger by sea also covers passengers in case of loss of damage resulting from an accident.

 

Legislation

Regulation (EC) No 392/2009 of the European Parliament and of the Council of 23 April 2009 on the liability of carriers of passengers by sea in the event of accidents

Table on the application of Regulation (EC) 392/2009

Regulation (EU) No 1177/2010 of the European Parliament and of the Council of 24 November 2010 concerning the rights of passengers when travelling by sea and inland waterway and amending Regulation (EC) No 2006/2004

 

Summaries of legislation

Rights of passengers travelling by sea in the event of accidents - other linguistic versions

Summary of provisions concerning the rights of passengers when travelling by sea and inland waterway

Mobility and Passenger rights

 

Policy and other related documents

Report on the application of Regulation (EU) No 1177/2010 concerning the rights of passengers when travelling by sea and inland waterway

 

Enquiry and complaint forms

Passengers can obtain information on how to exercise their rights through the EU enquiry form for maritime passengers.

 

National Enforcement Bodies

PDF icon National Enforcement Bodies (NEB) for maritime transport have to guarantee the good application of Regulation 1177/2010 and passengers can lodge a complaint with them if believe that their rights were not respected

 

Links

Maritime Transport