Mobility and Transport


Review of Directive 2004/52/EC and Decision 2009/750/EC on the European Electronic Toll Service

Review of Directive 2004/52/EC and Decision 2009/750/EC on the European Electronic Toll Service

Review of Directive 2004/52/EC and Decision 2009/750/EC on the European Electronic Toll Service
Consultation period: 

Review of Directive 2004/52/EC and Decision 2009/750/EC on the European Electronic Toll Service

Consultation period: 8/07/2016 - 2/10/2016

Results of the consultation


Consultation period

This consultation will last for 12 weeks. Questionnaires should be returned by 2 October 2016 at the very latest.

Target group

All citizens and organisations are welcome to contribute to this consultation.

The consultation can be of particular interest to citizens and undertakings with a direct professional link to road tolling, especially electronic tolling.

Open public consultation and targeted stakeholder consultation

The open public questionnaire is targeting the non-initiated audience. Professional stakeholders can express their interest to become part of a targeted consultation by sending an email to The email should contain the following information about the stakeholder:

  • Full name of the respondent
  • Where applicable, name of the entity on behalf of which he/she participates in the public consultation
  • Where applicable, the registration number of the entity in the EU Transparency Register
  • Email address of the respondent
  • Country of residence of the respondent and, where applicable, country of establishment of the represented entity
  • Stakeholder group to which the respondent belongs (toll charger, toll service provider, road user, public administration, notified body, equipment manufacturer, standardisation organisation, consultancy, academia, other – please specify).

The targeted consultation will focus on specific technical, legal or commercial details to be defined in the course of the preparation of the proposal. It will also serve to collect specific data to support the Commission's analysis.

Instructions for respondents

Contributions to any of the elements of the public consultation may be submitted in any of the official EU languages.

Answers to the open public questionnaire can be registered online using the Commission's consultation tool, or forwarded to In the latter case, answers must respect the numbering of the questionnaire.

Position papers and supporting documents can be uploaded in the "Attachments" section of the open public questionnaire, or forwarded to the address

Instructions for answering the targeted consultation will be forwarded to the concerned respondents.

Context and objective of the consultation

Many roads in the EU are toll roads, i.e. vehicles must pay for their use. Most people are aware of the tolls on concession motorways e.g. in France or in Italy, which have a physical dimension with toll plazas across the motorways, where drivers pay in cash or cards proportionately to the distance covered. In central European countries, car drivers are more used to stickers (vignettes) affixed to the windshield, which give access to the road network of the country for a given period of time.

Besides those physical means of payment, it is possible, or even mandatory, on some roads to pay tolls electronically. E.g. in London, one must register on-line before entering the congestion charge zone, and pay upon receipt of an invoice. On the already mentioned toll plazas, special lanes are generally reserved for vehicles equipped with on-board transponders, which allow automatic calculation of the toll due and its deduction from the account of the user.

While it is generally proposed only as a handy alternative to manual payment for cars, electronic tolling is much more used for trucks. In Austria, Belgium, the Czech Republic, Germany, Hungary, Poland and Slovakia it is even the only practical means for trucks to pay for the roads, while in other countries (Croatia, France, Greece, Ireland, Italy, Portugal, Spain) most trucks use it because it is simpler.

With so many electronic tolling systems in Europe, vehicles frequently travelling across the continent must be equipped with a good dozen of on-board units to be able to pay tolls in each country. To help them, the European Union provided for the creation of a European Electronic Toll Service (EETS), a service which allows seamless payment of electronic road tolls across the EU with a single on-board unit, under one contract and a single invoice.

An EETS was to be offered to trucks and buses in 2012, and to other vehicles (notably cars) in 2014. So far, however, the concept has not become reality. The Commission is therefore critically looking at what went wrong and intends to revise its legislation so that the EETS can be offered to EU citizens and businesses as soon as possible. The legislative revision will equally provide the opportunity to look at electronic tolling from a wider perspective, and check if the objectives of the existing legislation were not set too narrowly (or too widely).

More information on the ex-post evaluation of the EETS legislation and on the preliminary ideas for its revision can be found in the following documents:

Transparency and confidentiality

Please note that contributions received from this survey, together with the identity of the contributor, will be published on the European Commission's website, unless the contributor objects to publication of the personal data on the grounds that such publication would harm his or her legitimate interests. In this case, the contribution may be published in anonymous form.

Explanations about the protection of personal data

The policy on "protection of individuals with regard to the processing of personal data by the Community institutions" is based on Regulation (EC) N° 45/2001 of the European Parliament and of the Council of 18 December 2000.

Important notice

As part of the European Transparency Initiative, organisations are invited to use the Register of interest representatives to provide the European Commission and the public at large with information about their objectives, funding and structures.

If you are not registered yet in this register, please visit:


Please note that this document has been drafted for information and consultation purposes only. It has not been adopted or in any way approved by the European Commission and should not be regarded as representative of the views of Commission staff. It does not in any way prejudge, or constitute the announcement of, any position on the part of the Commission on the issues covered. The European Commission does not guarantee the accuracy of the information provided, nor does it accept responsibility for any use made thereof.