Mobility and Transport

Rail

Regulatory bodies

Regulatory bodies

A Regulatory Body is to be established/set up in every Member State.

The main task of the Regulatory Body is to ensure a fair and non-discriminatory access to the rail network and services. The legal basis for the creation and competence of the Regulatory Body can be found in Article 10.7 of Directive 2001/12/EC and in Articles 30 and 31 of Directive 2001/14/EC.

Organisational independence

The Regulatory Body is a body independent from any infrastructure manager, charging body, allocation body or applicant. It is independent in its organisation, legal structure, funding and in its decision making. Decisions taken by the Regulatory Body shall be subject to judicial review.

Main tasks

The Regulatory Body shall be an appeal body in relation to decisions taken by an infrastructure manager or a railway undertaking regarding discriminatory access conditions.

Any applicant or interested party may lodge a complaint with the Regulatory Body if it feels that it has been treated unjustly, has been subject to discrimination or injured in any other way.

The Regulatory Body shall ensure that the charges set by the infrastructure manager are non-discriminatory. It shall supervise any negotiation between an applicant and an infrastructure manager on the level of the charges and intervene if necessary.

The Regulatory Body shall monitor the competition in the rail services market. In its monitoring function it shall decide on complaints or on its own initiative on appropriate measures to correct undesirable developments.

The Regulatory Body shall have the right to request relevant information from the infrastructure manager, applicants and any third party involved within the Member State concerned, which must be supplied without undue delay.

Co-operation

At European level and with the help of the European Commission, the Regulatory Bodies shall exchange information about their work and decision-making principles and practices with the aim to develop a common approach in order to avoid conflicting decisions.

List of Regulatory bodies

Nationality Organisation Address /
Phone / Fax /
E-mail / Web
AT Schienen-Control Gmbh
(monitoring)
Schienen-Control Kommission
(complaints)
Praterstrasse 62-64 – 1020 Vienna
Austria

Tel: +43 1 5050707-10
Fax: +43 1 5050707-17
office@scg.gv.at
www.schienencontrol.gv.at
BE Dienst Regulering van het Spoorwegvervoer en van de Exploitatie van de Luchthaven Brussel-Nationaal / Service de Régulation du Transport Ferroviaire et de l'Exploitation de l'Aéroport de Bruxelles CCN
Vooruitgangsstraat/
Rue du Progrès 80
B-1030 Brussel/Bruxelles

Tel :+32 2 277 45 23
Fax : +32 2 277 42 70
info@regul.be
www.regul.be
BG Railway Administration Executive Agency

5, Gurko Str.
1080 Sofia
Bulgaria

Tel : +359 2 940 94 27
Fax : +359 2 987 67 69

iaja@mt.government.bg
www.iaja.government.bg

CZ Úřad pro přístup k dopravní infrastruktuře / Transport Infrastructure Access Authority

Nábřeží Ludvíka Svobody 1222/12
CZ-110 15 Praha 1
The Czech Rebublic

Tel: +42 0 778 880 625
podatelna@uicr.cz
www.uicr.cz

DE Bundesnetzagentur / Federal Network Agency for Electricity, Gas, Telecommunications, Post and Railway

Tulpenfeld 4,
DE-53113 – Bonn
Germany

Tel. : +49 228 14 - 7100 / 3120
Fax : +49 228 14 - 6713 / 6904
ref-701@bnetza.de 
312.Postfach@BNetzA.DE
www.bundesnetzagentur.de

DK Jernbanenævnet
Danish Railway Regulatory Body

Gammel Mønt 4, 1
DK-1117 København K
Denmark

Tel: +45 6093 48 01 / +45 7226 70 87
info@jernbanenaevnet.dk
www.jernbanenaevnet.dk

EE

Estonian Competition Authority (Konkurentsiamet)

Auna 6
EE-10317 Tallinn
Estonia

Tel: +372 667 2400
Fax : +372 667 2401
info@konkurentsiamet.ee
EL Regulatory Authority for Railways (RAS)

33 Stadiou Street
GR - 105 59 Athens
Greece

Tel: +30 210 3860141
Fax: +30 210 3860149
info@ras-el.gr
www.ras-el.gr

ES

Comisión Nacional del Mercado y la Competencia (CNMC)
Direccion de Transportes y del Sector Postal
Subdirección del Sector Ferroviario

Barquillo, 5,
ES-28004 Madrid
Spain

Tel: +34 915 36 90 36
Fax: +34 915 68 05 26
dtsp.sectorferroviario@cnmc.es
www.cnmc.es

FI Finnish Transport Safety Agency (Trafi) PO Box 320
FIN-00101 Helsinki
Finland

Tel: +358 29 534 5000
Fax: +358 29 534 5095
email: kirjaamo(at)trafi.fi
www.trafi.fi
FR

Autorité de Régulation des Activités Ferroviaires et Routières (ARAFER)

57, Boulevard Demorieux
CS 81915
72019 Le Mans Cedex 2
France
Tél : + 33 (0) 2 43 20 64 30
http://www.arafer.fr/

HR Croatian Regulatory Authority for Network Industries (HAKOM)

Roberta Frangeša Mihanovića 9
HR-10110 Zagreb
Croatia
Phone : + 385 (0)1 700 70 07
Fax : + 385 (0)1 700 70 70
http://www.hakom.hr

HU National Transport Authority
Department of Railway Regulation
Terez krt. 62,
1066 Budapest,
Hungary

Tel: +36 1 815 96 73
office@nkh.gov.hu
www.nkh.gov.hu
IE Commission for Railway Regulation Trident House
Blackrock
Co. Dublin

Tel: +353 (0)1 206 81 10
http://www.crr.ie/
info@crr.ie
IT Autorità di Regolazione dei Trasporti
Transport Regulation Authority
Via Nizza, 230
IT-10126 Torino
Italy

Tel: +39 011 0908500
http://www.autorita-trasporti.it/
LT Communications Regulatory Authority Mortos Str. 14, LT-03219 Vilnius
Tel. +370 5 210 5633
fax +370 5 216 1564
rrt@rrt.lt
LU

Institut Luxembourgeois de Régulation

17, rue du Fossé
L - 2922 Luxembourg

Tel.: +352 28 228 228
Fax: +352 28 228 229
www.ilr.lu

LV

State Railway Administration of Latvian Republic

Riepnieku str. 2
LV-1050 Riga,
Latvia

Tel: +371 672 33 225
Fax: +371 672 33 205
vda@vda.gov.lv
www.vda.gov.lv

NL Authority for Consumers & Markets (ACM)

P O Box 16326
NL-2500 BH Den Haag
Netherlands

Tel: +31 70 7222 000
Fax: +31 70 7222 355
info@acm.nl
www.acm.nl

PL Office for Rail Transport Urząd Transportu Kolejowego
Al. Jerozolimskie 134
02-305 Warszawa
Poland

Tel: +48 22 626 80 11
utk@utk.gov.pl
www.utk.gov.pl
PT

AMT - Autoridade da Mobilidade e dos Transportes

Palacio Coimbra,
Rua de Santa Apolonia, n.s 53
1100-468 Lisboa
Portugal

Tel: +351 211 025 800
E-mail : geral@amt-autoridade.pt
www.amt-autoridade.pt

RO Railway Supervision Council Piaţa Presei Libere, nr. 1, corp D1,
Sector 1, Cod Poştal 013701, Bucureşti,
Oficiul Poştal 33
Tel: +40 21 405 44 51
Fax: +40 21 318 26 17
consiliul.feroviar@consiliulconcurentei.ro
www.consiliulferoviar.ro
SE Transportstyrelsen - Swedish Transport Agency Box 267,
SE-781 23 Borlänge,
Sweden

Tel: +46 771 503 503
jarnvag@transportstyrelsen.se
www.transportstyrelsen.se
SI Post and Electronic Communications Agency of the Republic of Slovenia (APEK) P.O. Box 418
SI - 1001 Ljubljana
SLOVENIA

Tel: +386 1 583 63 00
Fax: +386 1 511 11 01
info.box@apek.si
SK Railway Regulatory Authority (URZD) Urad pre Regulaciu zeleznicnej dopravy
Mileticova 19
820 05 Bratislava
Slovakia

Tel: +421 2 50255 284
Fax: +421 2 55568 002
urzd@urzd.sk
www.urzd.sk
UK Office of Rail and Road One Kemble Street,
London,WC2B4AN
United Kingdom

Tel: +44 20 7282 2000
Fax: +44 20 7282 2040
agnes.bonnet@orr.gsi.gov.uk
www.rail-reg.gov.uk
 

OBSERVERS

 
CH Railways Arbitration Commission RACO
Schiedskommission im Eisenbahnver SKE
Monbijoustr. 51 A,
3003 Berne
Switzerland

Tel : +41 31 322 55 84
Fax : +41 31 323 54 75
info@ske.admin.ch
www.ske.admin.ch
MK Railway Regulatory Agency (RRA) Mito Hadzivasilev 11052
1000 Skopje
Macedonia

Tel/fax : +389 2 3220 407
www.arpz.mk
NO The Norwegian Railway Authority P O Box 7113 St. Olavs plass
NO-0130 Oslo
Norway

Tel: +47 22 99 59 00
Fax: +47 22 99 59 03
post@sjt.no
www.sjt.no

Tel: +47 22 24 90 90
Fax: +47 22 24 95 70
postmottak@sd.dep.no