Last update: Thursday 02/02 14:45
VIES on the Web is now back to working at nominal conditions and we expect the system to continue operating normally. We will continue to closely monitor the system’s stability and make necessary adjustments to maintain service continuity. We thank you for your patience during the past days.
Last update: Tuesday 31/01 17:15
VIES on the Web has been back to working at nominal condition for the past 72 hours and we expect the system to continue operating normally. We will continue to closely monitor the system’s stability and make necessary adjustments to maintain service continuity.
Last update: Friday 27/01 12:00
After a period of system instability, VIES on the Web processed requests at nominal performance today.
We will continue to monitor the stability of the system closely in the coming hours to be able to react quickly to any possible issues arising.
We thank you for your patience during the past days and have taken note of your feedback to improve the system.
Update: Thursday 26/01 14:30
The "VIES on the Web" database has been experiencing instability issues since Monday 23 January 2017.
After some adjustments early in the morning, VIES on the Web now shows signs of stability and is processing incoming requests.
We continue to monitor closely the performance of the system as the number of requests will continue to grow over the day to reach its peak later in the day. We are mindful of the inconveniences this causes and remain determined to restore the service to its full capacity as soon as possible. We will keep you updated on this page.
In the meantime, if you are unable to connect to VIES on the web or your request was not processed due to the overload of the system, we recommend that you contact your national tax administration in order to verify VAT numbers:
BE: Website / E-mail Phone (+32) 2 5774030
BG: National Revenue Agency's call center: + 359 2 9859 6801 E-mail
on working days from 9.00 to 17.30 BG time /08:00 – 16.30 CET
FI: Website (FI) or Website (EN)
LU: Website or E-mail
NL: Please contact your local tax office
RO: Website or E-mail