PES exchanges explore the rich added value of partnerships
PES should consider working in partnership any time this presents potential for improving services to customers. This was a key conclusion from a series of three PES Network Working Group (WG) meetings on ‘Partnership Management’ held between March and May 2020.
PES Network exchanges continue at pace despite COVID-19
The PES Network acted quickly to support mutual learning among public employment services during the COVID-19 lockdowns. The network not only moved existing mutual learning events online, but also started a series of specific webinars on how public employment services are responding to the crisis.
PES Network points the way for a reinforced Youth Guarantee
A recent Opinion Paper by the PES Network highlights the key role of public employment services in delivering the Youth Guarantee and provides practical suggestions for reinforcing this approach.
Belgian PES launches radio broadcasts for employees in lockdown
Le Forem, the public employment service (PES) for Wallonia in Belgium, has launched its own radio broadcasts to support staff cohesion and share information within the organisation during the lockdown period.
PES Network Board agrees flexible response to the ongoing challenges of Covid
The PES Network Board’s online meeting of June 2020 not only reflected on the measures taken by PES to deal with the COVID-19 pandemic, but agreed flexible solutions for the ongoing work of the Network in supporting PES through the recovery phase.
Can PES activate the inactive?
Read the thematic paper of the European Network of Public Employment Services (PES) on a new ‘PES initiative to support the activation of inactive groups’.
Quality management in practice: the case of the Austrian PES
Public Employment Services (PES) from seven EU Member States came together in November 2019 to share their experience on quality management. This was the topic of the ninth and last PES Network ‘Thematic Learning Dialogue’ (TLD) of 2019, hosted by the Austrian PES, the Arbeitsmarktservice (AMS), on 5-6 November in Vienna.
European PES learning how to use key performance indicators more effectively
Public Employment Services (PES) have been exchanging about how new types of key performance indicator (KPI) and target setting can deliver on a broader understanding of performance in the sector. PES representatives from six EU countries came together on 22-23 October 2019 for a PES Network ‘thematic learning dialogue’ on improved performance management hosted by the German PES, Bundesagentur für Arbeit (BA) in Nuremberg.
The Danish PES shares its expertise on evidence-based decision-making
Data on performance and outcomes plays a crucial role in the Danish public employment service (PES), 'STAR'. PES from five European countries came to Denmark to learn from their colleagues' experience on the topic during a learning dialogue on 'evidence-based services/decisions' on 17-18 September in Copenhagen.
How to effectively anticipate labour market changes
Transnational exchanges via the PES Network’s Mutual Assistance Project in Spain have highlighted some of the key ways that PES can respond to the increasingly complex and challenging short and medium-term perspectives they face.