SFC support portal
System for Fund Management in the European Union

SFC2021 Access

Dear User,

In this section you will find specific content corresponding to your access profile in SFC2021, such as reports, documents and guides related to your programmes, your funds, your country, your DG, etc.

To continue, please log on with your ECAS account.

F.A.Q
Access
SFC2021 - Access
  • Access - I'm new to SFC2021, what do I need to do?

    Firstly, you can read about SFC2021 and the regulations governing the application in our section About SFC2021.

    Secondly, if you require access to SFC2021 you should contact your Member State Liaision (MSL) Officer who is responsible for authorising access to SFC2021.

    • If you do not know who your Liaison Officer is, you can contact the SFC2021 Support Team (http://ec.europa.eu/sfc/en/contact) requesting the email address of your Liaison and mentioning the Country and Fund(s) for which you require access.
    • When requesting access to your MSL you will need to have created an ...
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  • Access - I have an SFC2014 account, does this mean I automatically have access to SFC2021?

    No. Existing users of SFC2014 must explicitly request access to SFC2021 by providing their Unique identifier at the Commission (uid)​ to their MS Liaison.

     

    This Unique identifier at the Commission (uid)​ is the same one that is used for the SFC2014 account and can be found accessing https://webgate.ec.europa.eu/cas and logging into EU Login and clicking on the gear at the top right corner to display the menu and select 'My Account' -> 'My EU Login Account Details' -> 'Unique identifier at the Commission (uid)'

     

    Alternatively if a user already has an SFC2014 account they can login to SFC2014 and find their Unique identifier at the Commission (uid)​ on the top-left of the screen:

    ...

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EU Login - Access
  • Access - How to create an EU Login account and find your Unique identifier at the Commission (uid)

    1. Copy and paste https://webgate.ec.europa.eu/cas in your Internet browser bar in order to connect to EU Login to create a new account.

     

    2. Click on Create an account. There is no need to fill in the "Use your email address" field 

    https://ec.europa.eu/sfc/sites/default/files/2016-11-04%2010_53_28-EU_Login_Tutorial_1.0.pdf.png

    ... read more »

  • Access - Sign in with an EU Login account using Mobile Phone + SMS

    In order to increase security for access to the SFC Portal and SFC2021 (and many other Commission sites), the way in which users can login has been modified.

    You can find more information about the different types of authentication by clicking here

    To be able to login using Mobile Phone + SMS you need to activate 2-factor authentication and have registered your mobile phone number in EU Login.

    You can add your mobile phone number by following the steps below:

     

     

    1. Go to https://webgate.ec.europa.eu/cas and login
    2. Click on the settings button and choose the option "My account"

     

    1. Click on “Manage my mobile phone numbers

     

     

     

     

    1.  Add your mobile phone number

     

    ...

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  • Access - Sign in with an EU Login account using EU Login mobile phone app (QR or PIN)

    Once you have downloaded the EU Login Mobile App on your device, open it and tap on the "Initialise" option.

    Follow the instructions on the screen: open a browser on your PC and go to the following URL:

    https://webgate.ec.europa.eu/cas/mobile

    You are requested to authenticate.

    Then click on "Add a mobile device" in the browser on your PC.

    In the "Your device name" field, provide a name that will allow you to remember to which device it refers to. You can pick any name that suits you, such as "My Android tablet", "My iPhone" or "My blue Windows phone".



    Select a PIN code composed of 4 digits and enter it in the "Your 4 digit PIN code" and in the "Confirm your PIN code" fields to make sure you did not mistype it.



    You will be prompted to provide the PIN code when authenticating so make sure you select one  that you can easily remember. However, avoid PIN codes that can be easily guessed, such as your birth year or birth day and month. Once you are done, click "Submit" and then "Next" on your mobile device.



    The QR code scanner starts on your mobile device and a QR code is displayed on the screen of your PC. Point the camera of your mobile phone to your PC screen until the QR code is recognised.



    Enter the PIN code you have just chosen on your mobile device and tap "Authenticate".

    If the app is active (in the foreground) it will automatically redirect you to the browser selector.

    If the app is in the background, a notification is displayed on your device. Please accept this notification to be redirected successfully.

    Your EU Login Mobile app is successfully initialised and can be used for authenticating. Click on ‘’Continue’’ to be redirected to the Welcome screen. If your device is equipped with Fingerprint recognition, an automatic pop up will be...

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  • Access - Sign in with an EU Login account using a Trusted Platform or Security Key

    In order to increase security for access to all SFC applications (and many other Commission sites), the way in which users can login has been modified.

    You can find more information about the different types of authentication by clicking here

     

    Security Keys (SK)

    A security key is a small physical device that looks like a USB thumb drive, and works in addition to your password.

     

    Trusted Platforms (TP)

    You can use Windows Sign-in options in order to verify your access to SFC.

    1. To do so, you will first need to set up one of the ‘Windows Hello’ options, by going to your Windows settings -> Sign-in Options and set up one of the below methods:



    *please request to your IT department if you do not have the administrative rights to activate these options.

     

    ...

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  • Access – EU Login - What happens if I don't receive an e-mail containing a link to reset my password?

    An email containing a URL to reactivate your password will be sent to the email address linked to your EU Login account. Passwords are managed by EU Login, not by the SFC2021 Support Team, and it happens that the email sent by EU Login doesn't reach the user's mailbox because he uses filters (ex.:spam filter) or the email linked to his account is no longer valid.

    If you have tried to reset your password but this has not solved your problem and you are sure that something happens with your registration or your username/password in EU Login, register an incident with the EC Helpdesk for the 'ACCESS-RIGHTS' team.

    This can be done via the EC Central Helpdesk (EC working hours: 8 am - 6 pm CET): EC-CENTRAL-HELPDESK@ec.europa.eu

    You can find the suggestions provided through the Help links on the login page and clicking on the help link: https://webgate.ec.europa.eu/cas

    and the Contact Support by clicking on the Contact link:

    ...

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  • Access - How can I change the email address of my EU login (ECAS) account?

    To change your email address of your EU Login (ECAS) account, please follow the steps as described below. To do so, you will have to sign in. If you do not remember your password, please go to step 2) below.

     

    1) Procedure to change the email address of your EU Login account

    Click on the URL https://webgate.ec.europa.eu/cas to open the EU Login screen. Enter your email address and click Next:

     

    Enter your password and click on the Sign in button:

     

    You’re now logged into EU Login. Go to the wheel on the top right corner of the screen and open My Account.

     

    Go to 'Configure my account':

     

    Enter your EU Login password, choose a verification method and click on the Sign in button:

     

    Enter your new email address in the email address field and click Submit:

     

    A confirmation message...

    read more »

EU Login - Access Issues
  • Access - EU Login - cannot receive SMS for mobile phone challenge/phone number not accepted

    You will need to erase all registered phone numbers and devices.                  

    If you cannot receive the SMS challenge on the current mobile phone or if you don't have access to your mobile phone number anymore, please use the PANIC button (STOP) and then register the new number/device.

    This action does not require you to be logged in with the 2-factor and will remove from your account all the mobile phone numbers/devices that were associated to it.

    -Login via https://webgate.ec.europa.eu/cas/userdata/myAccount.cgi with your email address and your password ( please use "Password" as authentication method )

    -Select the option "Delete all my devices and eID (PANIC)"

    stop

    -A message appears. You can confirm by clicking on "Delete"

    -There is a confirmation message. The system will automatically log you out.

    You will then be able to register a new mobile phone number/device following the instruction on page12 to add your mobile device ( to enable the "EU Login Mobile APP PIN code" or "EU Login Mobile APP QR code" method ) and page16 to add your mobile phone number (to enable the "mobile phone + SMS" method) here : https://webgate.ec.europa.eu/cas/manuals/EU_Login_Tutorial.pdf 

    read more »

General
Access Issues