CASP 2020 - Horizontal Activities

• RA templates for products in the scope of CASP 2020
Participating MSAs developed RA templates for the CASP 2020 PSAs based on the test reports that resulted from testing activities in the project. The templates were uploaded to the SAGA tool’s library. These templates contribute to the harmonisation of RA approaches across the EU/EEA by allowing MSAs to access pre-drafted templates for various products.
• Guidance document on the estimation of probabilities
Allocating probability values when developing injury scenarios is often challenging due to the lack of directly applicable data on injuries associated with products and risks. The guidance document offers advice on which data sources to use when there is a lack of data on how to make reasonable assumptions about probabilities, and on how to verify these probabilities. The guidance also contains a number of examples for various product categories, helping MSAs to prepare estimations.
• Guidance document laying down the principles of sound risk management
The guidance document facilitates decision-making on which factors to take into consideration when deciding on corrective measures, on the different types of measures and their impact, and on how to determine the success and effectiveness of various corrective actions.

• Guidelines and good practices, including:
1. an overview of the key needs, gaps and challenges in the current framework of cooperation between MSAs and customs;
2. a common baseline MoU template detailing the key elements that should be included in any agreement for cooperation between MSAs and customs;
3. proposals for three joint training plans, to be delivered outside the framework of CASP 2020, to strengthen cooperation between authorities by focusing on:
   1) visual inspection and documentation.
   2) unsafe and counterfeit products.
   3) customs codes and Safety Gate.
• Tips and tools for collaboration
A general standard establishing common and generic quality and performance criteria for cooperation between MSAs and customs, including two ready-to-use electronic publications on hand sanitisers and face masks.

• A–Z Recall Guide
The guide contains relevant background information and insights on recalls, as well as practical advice and best practices that can be used by MSAs and EOs.
• Infographics on recalls
The infographics serve to inform consumers and motivate them to participate in the recall process. The infographics focus on the following topics:
1) recalls of toys.
2) encouraging registration of purchases.
3) checking for product recalls.
The infographic on the recalls of toys was deployed during the project in an awareness-raising campaign over the 2020 Christmas/end-of-year period.

• Template for recalls
1. The EU recalls template can be used to launch a product recall as it includes the relevant information fields that should be communicated. The content of the template was developed within the CASP 2020 Recall effectiveness horizontal activity and was further adapted so it could be included in the communications toolkit developed during the horizontal activity on information campaigns (part of CASP Online 2020).
2. Templates of social media posts for recall actions, that can increase the outreach of a product recall notification. Information on the specific product being recalled can be simply included in the template.

• Best practice repository of digital tools used for market surveillance
• Best practice repository on mystery shopping
• Protocol for cooperation with social networks
• Data exchange between MSAs and e-commerce platforms