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Reform Support

Public Administration and Governance policy making

pag policy making

DG REFORM coordinates, within the Commission, the broad and crosscutting topic of public administration and governance.

Since 2018, DG REFORM pools and develops the Commission’s knowledge on the way in which the public administrations in the EU Member States function, the challenges they face and what approaches can help improve their operations and hence trust.

This is reflected in the Commission’s approach on Supporting public administrations in EU Member States to deliver reforms and prepare for the future.

The work

High quality public administration in the Member States are important prerequisites for the achievement of EU policy objectives.

DG REFORM contributes to the assessment of public administration’ functioning and performance notably in the context of:

Moreover, DG REFORM chairs the Inter-Service Group on Public Administration Quality and Innovation (IGPA), which is a network that provides a platform for Commission services' coordination and sharing of knowledge on public administration and governance. It contributes to the development of consistent and enhanced synergies among the numerous related initiatives of the Commission.

Tools

Several tools provide the necessary support to the Commission’s work on public administration and governance:

  • Country and thematic knowledge development through briefs and studies, by collecting data and information on the EU Member States’ public administration characteristics and reform trajectories. This is done notably through the European Public Administration Country Knowledge project.
  • The Assessment Frameworkfor Public Administration and Governance is an indicator-based assessment framework that is being developed for the European Semester. This Framework provides for a systematic and coherent overview of the Member States’ performance in areas with a direct link to economic efficiencies and their ability to implement reforms. The framework covers five performance areas:
    • policy planning, development and coordination,
    • civil service and human resource management,
    • accountability,
    • service delivery and
    • public financial management.

The Commission works constantly to extend the range of indicators, improve data collection methods and provide access to data. 

  • TheQuality of Public Administration – A toolbox for Practitioners is a Commission compendium of inspiring practices on main aspects of running a good administration. The publication aims to support, guide and encourage those who want to modernise public administrations in support of prosperous, fair and resilient societies.

Event

Quality of Public Administration: What have we learned, what can we do better

The event presented results from a systematic study on the traits of public administrations in all EU countries, related reforms and the role EU support plays in improving the quality of public institutions.

Documents

Public administration toolbox

The toolbox aims to support, guide and encourage those who want to modernise public administrations in support of prosperous, fair and resilient societies.

European public administration country reports

Country and thematic knowledge development through briefs and studies, by collecting data and information on the EU Member States’ public administration characteristics and reform trajectories.

Contact

For more on public administration policy: REFORM-B2@ec.europa.eu