Application criteria

The two Award categories for 2019 are:

CATEGORY 1: SAFETY OF NON-FOOD PRODUCTS SOLD ONLINE

The first category recognises companies selling online that pay particular attention to the safety of (non-food) products that they offer. This may be through effective recall procedures, new ways to identify unsafe products or innovative communication techniques with customers, for example.

The winning companies will show a level of care that goes beyond the minimum requirements set out in EU law. The rewarded processes should demonstrably improve the safety of products sold online, setting an example that can inspire others.

The Award for this category is open to SMEs and larger companies based in one of the 31 countries of the European Economic Area (28 EU Member States plus Iceland, Liechtenstein and Norway) who are:

  • Producers selling their own goods online,
  • Online retailers,
  • Online marketplaces offering third-party products online

There are six awards in total for this category: Gold, Silver or Bronze award will be granted to three SMEs and three larger companies.

Information on minimum legal requirements in the EU

Producers selling their own products online and online retailers are bound by the general obligations applicable to producers and distributors set out in Articles 3 and 5 of the General Product Safety Directive or – for products subject to EU harmonisation legislation – by sector specific provisions. The obligations applicable to economic operators in sector specific legislation are increasingly based on the model provisions set out in Annex I, Chapter R.2 of Decision 768/2008. Online marketplaces offering third-party products are bound by Article 14 of the E-commerce Directive. For more information, please also refer to the European Commission notice on the market surveillance of products sold online.

CATEGORY 2: SAFETY OF CHILDCARE PRODUCTS

This Award is for companies designing/producing or distributing childcare products that put the safety of children at the heart of their business. This may be by putting in place comprehensive processes to ensure safety across the product lifecycle, providing products with innovative safety features, safety messaging, after-sale consumer services or effective and robust product safety monitoring and recall procedures, for example.

The winning companies will show a level of care that goes beyond the minimum requirements set out in EU law. The rewarded product, service or process should make a demonstrable difference to child safety, setting an example that can inspire others.

The Award for this category is open to SMEs and larger companies based in one of the 31 countries of the European Economic Area (28 EU Member States plus Iceland, Liechtenstein and Norway). Childcare products include products for babies or young children such as:

  • Clothing and footwear
  • Baths & bathing equipment
  • Bottles and feeding equipment
  • Carriers
  • Sleeping equipment such as cots, beds, mattresses and bedding 
  • High-chairs and other seats (excluding car seats)
  • Pushchairs
  • Safety equipment such as safety gates

Toys, cosmetics and food are not eligible for submission.

There are six awards in total for this category: Gold, Silver or Bronze award will be granted to three SMEs and three larger companies.

Information on minimum legal requirements in the EU

The General Product Safety Directive (GPSD) lays a general obligation that only safe products can be placed on the EU market. The obligations applicable to producers (i.e. manufacturers or importers) and distributors are set out in Articles 3 and 5 of the Directive. In addition, specific safety requirements applicable to childcare products may be set out in other pieces of legislation (e.g. REACH Regulation, Low Voltage Directive, Food-imitating Products Directive etc.) depending on the product. For many childcare products, voluntary European standards are relevant for assessing their safety (Article 3.2 and 3.3 of the GPSD). Other safety benchmarks to be taken into account are listed in Article 3.3. of the GPSD.