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The European Qualifications Framework (EQF) is a translation tool that helps communication and comparison between qualifications systems in Europe. Its eight common European reference levels are described in terms of learning outcomes: knowledge, skills and competences. This allows any national qualifications systems, national qualifications frameworks (NQFs) and qualifications in Europe to relate to the EQF levels. Learners, graduates, providers and employers can use these levels to understand and compare qualifications awarded in different countries and by different education and training systems.

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Documentation

Legal documents, Studies, Documents agreed by the EQF Advisory Group and

European Qualifications Framework Series 

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Qualifications that are part of national qualifications framework are listed on this page. You can scroll down to find all information. Filter by Subject Field, EQF level and Location and you will find more detailed information on qualifications, and a link to the national database. The qualifications are part of national qualifications frameworks that have formally referenced to the EQF

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Search found 13 items
  1. Certificate of professional qualification: Secretary

    Learning outcomes are formulated in accordance with the relevant occupational standard: Occupational standards register Competences:1. The KNOWLEDGE at the level of notion: 1.1. basics of law; 1.2. basics of economics. 2. The KNOWLEDGE at the level of understanding: 2.1. business units, basic functions; 2.2. accounting; 2.3. professional terminology in the official language and two foreign languages; 2.4. environmental protection. 3. The KNOWLEDGE at the level of use: 3.1. secretary work organization; 3.2. document management; 3.3. practical stylistics and editing; 3.4. official language; 3.5. two foreign languages; 3.6. labour and personal hygiene; 3.7. ergonomics; 3.8. business etiquette; 3.9. basics of communication; 3.10. information technologies; 3.11. office equipment; 3.12. legal employment relations; 3.13. labour protection; 3.14. fire safety and activities in emergency situations. Skills:1. To know the company’s structure and processes. 2. To know and use necessary laws and regulations related to performance of  the work task. 3. To develop documents of the company in accordance to the laws and regulations. 4. To design governmental documents (organizational, order, certificate and report, correspondence and staff). 5. To perform document sending, receiving, and registration. 6. To make the necessary official marks on documents. 7. To control document deadlines. 8. To prepare and approve documentation derivatives. 9. To systematize and file documents according to the nomenclature of the company ...

    Awarding body- Mācību centrs "LatInSoft"

    Category: Qualifications Location: Latvia
  2. Certificate of professional qualification: Clerk

    Learning outcomes are formulated in accordance with the relevant occupational standard: Occupational standards register Competences:1. The knowledge necessary for performance of the basic tasks of the professional activity at the level of notion: 1.1. basics of law; 1.2. human resource management. 2. The knowledge necessary for performance of the basic tasks of the professional activity at the level of notionunderstanding: 2.1. structural units of the company and their basic functions; 2.2. professional terms in the official and in one foreign language; 2.3. environmental protection. 3. The knowledge necessary for performance of the basic tasks of the professional activity at the level of use: 3.1. document management; 3.2. personnel records; 3.3. practical stylistics and editing; 3.4. official language; 3.5. one foreign language at the level of communication; 3.6. work and personal hygiene; 3.7. ergonomics; 3.8. business etiquette; 3.9. basics of communication; 3.10. information technologies; 3.11. office equipment; 3.12. legal employment regulations; 3.13. labour protection; 3.14. fire safety and emergency procedures. Skills:1. To have good knowledge of the structure of the company and work organization processes. 2. To have good knowledge of the laws and regulations necessary for the performance of the work duties. 3. To draw up the laws and regulations and documents governing the record keeping of the company. 4. To design and draw up management documents (organisation, order, statement and report, corr ...

    Awarding body- Rīgas 3. arodskola

    Category: Qualifications Location: Latvia
  3. Certificate of professional qualification: Clerk

    Learning outcomes are formulated in accordance with the relevant occupational standard: Occupational standards register Competences:1. The knowledge necessary for performance of the basic tasks of the professional activity at the level of notion: 1.1. basics of law; 1.2. human resource management. 2. The knowledge necessary for performance of the basic tasks of the professional activity at the level of notionunderstanding: 2.1. structural units of the company and their basic functions; 2.2. professional terms in the official and in one foreign language; 2.3. environmental protection. 3. The knowledge necessary for performance of the basic tasks of the professional activity at the level of use: 3.1. document management; 3.2. personnel records; 3.3. practical stylistics and editing; 3.4. official language; 3.5. one foreign language at the level of communication; 3.6. work and personal hygiene; 3.7. ergonomics; 3.8. business etiquette; 3.9. basics of communication; 3.10. information technologies; 3.11. office equipment; 3.12. legal employment regulations; 3.13. labour protection; 3.14. fire safety and emergency procedures. Skills:1. To have good knowledge of the structure of the company and work organization processes. 2. To have good knowledge of the laws and regulations necessary for the performance of the work duties. 3. To draw up the laws and regulations and documents governing the record keeping of the company. 4. To design and draw up management documents (organisation, order, statement and report, corr ...

    Awarding body- Mācību centrs "LatInSoft"

    Category: Qualifications Location: Latvia
  4. Certificate of professional qualification: Clerk

    Learning outcomes are formulated in accordance with the relevant occupational standard: Occupational standards register Competences:1. The knowledge necessary for performance of the basic tasks of the professional activity at the level of notion: 1.1. basics of law; 1.2. human resource management. 2. The knowledge necessary for performance of the basic tasks of the professional activity at the level of notionunderstanding: 2.1. structural units of the company and their basic functions; 2.2. professional terms in the official and in one foreign language; 2.3. environmental protection. 3. The knowledge necessary for performance of the basic tasks of the professional activity at the level of use: 3.1. document management; 3.2. personnel records; 3.3. practical stylistics and editing; 3.4. official language; 3.5. one foreign language at the level of communication; 3.6. work and personal hygiene; 3.7. ergonomics; 3.8. business etiquette; 3.9. basics of communication; 3.10. information technologies; 3.11. office equipment; 3.12. legal employment regulations; 3.13. labour protection; 3.14. fire safety and emergency procedures. Skills:1. To have good knowledge of the structure of the company and work organization processes. 2. To have good knowledge of the laws and regulations necessary for the performance of the work duties. 3. To draw up the laws and regulations and documents governing the record keeping of the company. 4. To design and draw up management documents (organisation, order, statement and report, corr ...

    Awarding body- Profesionālās izglītības kompetences centrs "Rīgas Valsts tehnikums"

    Category: Qualifications Location: Latvia
  5. Certificate of professional qualification: Clerk

    Learning outcomes are formulated in accordance with the relevant occupational standard: Occupational standards register Competences:1. The knowledge necessary for performance of the basic tasks of the professional activity at the level of notion: 1.1. basics of law; 1.2. human resource management. 2. The knowledge necessary for performance of the basic tasks of the professional activity at the level of notionunderstanding: 2.1. structural units of the company and their basic functions; 2.2. professional terms in the official and in one foreign language; 2.3. environmental protection. 3. The knowledge necessary for performance of the basic tasks of the professional activity at the level of use: 3.1. document management; 3.2. personnel records; 3.3. practical stylistics and editing; 3.4. official language; 3.5. one foreign language at the level of communication; 3.6. work and personal hygiene; 3.7. ergonomics; 3.8. business etiquette; 3.9. basics of communication; 3.10. information technologies; 3.11. office equipment; 3.12. legal employment regulations; 3.13. labour protection; 3.14. fire safety and emergency procedures. Skills:1. To have good knowledge of the structure of the company and work organization processes. 2. To have good knowledge of the laws and regulations necessary for the performance of the work duties. 3. To draw up the laws and regulations and documents governing the record keeping of the company. 4. To design and draw up management documents (organisation, order, statement and report, corr ...

    Awarding body- Mācību centrs "LatInSoft"

    Category: Qualifications Location: Latvia
  6. Certificate of professional qualification: Customer Service Operator

    Learning outcomes are formulated in accordance with the relevant occupational standard: Occupational standards register ...

    Awarding body- Mācību centrs "LatInSoft"

    Category: Qualifications Location: Latvia
  7. Certificate of professional qualification: Customer Service Specialist

    Learning outcomes are formulated in accordance with the relevant occupational standard: Occupational standards register Competences:1. The knowledge necessary for performance of the basic tasks of the professional activity at the level of notion: 1.1. types of business activity  in the customer service sectors; 1.2. European Convention on the personal data protection; 1.3. procurement procedures; 1.4. methodology for obtaining information. 2. The knowledge necessary for performance of the basic tasks of the professional activity at the level of understanding: 2.1. partners and competitors of the organisation; 2.2. product development technological process; 2.3. record keeping; 2.4. accounting; 2.5. basic principles of the archived files; 2.6. consumer rights protection; 2.7. circulation of the financial source documents; 2.8. organization management documents; 2.9. payment types and possibilities; 2.10. environmental protection; 2.11. legal employment relations; 2.12. basics of the organisation psychology; 2.13. theory of the personality development; 2.14. professional terms in the official, English or German and Russian languages. 3. The knowledge necessary for performance of the basic tasks of the professional activity at the level of use: 3.1. commercial register; 3.2. types of gathering information on the range of products; 3.3. customer acceptance and service organisation; 3.4. business communication; 3.5. professional ethics; 3.6. stages of the dialogue process; 3.7. official language; 3.8. English o ...

    Awarding body- Mācību centrs "Buts"

    Category: Qualifications Location: Latvia
  8. DIPLOMA OF FIRST LEVEL PROFESSIONAL HIGHER EDUCATION with professional qualification: Office Administrator

    Learning outcomes are formulated in accordance with the relevant occupational standard and the strategic objectives of educational programmes outlined in the state standard of first level professional higher education. For more information, see the Cabinet of Ministers Regulations No. 141 “Regulations on the state standard of first level professional higher education” (adopted on 20.03.2001):  Read standard. Occupational standards:  Occupational standards register ...

    Awarding body- Profesionālās izglītības kompetences centrs "Rīgas Tehniskā koledža"

    Category: Qualifications Location: Latvia
  9. DIPLOMA OF VOCATIONAL SECONDARY EDUCATION with professional qualification: Secretary

    - Able to perform intellectual operations at the level of knowledge, understanding, use and simple analysis. - Uses knowledge and theoretical understanding in wide-ranging complex activities. - Able to obtain and evaluate information independently. - Uses wide-ranging knowledge and skills for the solution of well-formulated, but unknown and unforeseeable problems. - Has detailed, theoretical knowledge and understanding corresponding to the professional qualification. - Has wide-ranging skills and proficiency essential for the profession corresponding to the professional qualification. - Able to perform the work of executor independently, including the planning and supervision of the work to be performed. - Knows and is able to apply appropriate technologies. - Able to apply information acquisition and processing technologies in professional activity. - Latvian language proficiency developed and foreign language(-s) proficiency improved. - Knows and understands links between historical developments of their county, Latvia, Europe and world. - Able to apply mathematical knowledge and skills in professional work. - Able to apply knowledge about the facts and laws of natural sciences in professional activity. - Able to evaluate the processes occurring in nature and society and comprehend them in their system and development. - Understands the principle of coherence of ecological space and observes the environmental protection requirements in professional activity. - Understands the basic principles of market econom ...

    Awarding bodyDaugavpils Profesionālā vidusskola

    Category: Qualifications Location: Latvia
  10. DIPLOMA OF VOCATIONAL SECONDARY EDUCATION with professional qualification: Customer Service Specialist

    - Able to perform intellectual operations at the level of knowledge, understanding, use and simple analysis. - Uses knowledge and theoretical understanding in wide-ranging complex activities. - Able to obtain and evaluate information independently. - Uses wide-ranging knowledge and skills for the solution of well-formulated, but unknown and unforeseeable problems. - Has detailed, theoretical knowledge and understanding corresponding to the professional qualification. - Has wide-ranging skills and proficiency essential for the profession corresponding to the professional qualification. - Able to perform the work of executor independently, including the planning and supervision of the work to be performed. - Knows and is able to apply appropriate technologies. - Able to apply information acquisition and processing technologies in professional activity. - Latvian language proficiency developed and foreign language(-s) proficiency improved. - Knows and understands links between historical developments of their county, Latvia, Europe and world. - Able to apply mathematical knowledge and skills in professional work. - Able to apply knowledge about the facts and laws of natural sciences in professional activity. - Able to evaluate the processes occurring in nature and society and comprehend them in their system and development. - Understands the principle of coherence of ecological space and observes the environmental protection requirements in professional activity. - Understands the basic principles of market econom ...

    Awarding bodyZaļenieku Profesionālā vidusskola

    Category: Qualifications Location: Latvia

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