Type of qualification
This qualification is a dual vocational education and training (3-year and 3½-year training course). The vocational education and training system is highly significant in Germany. Central importance in this regard is attached to training within the dual system, which facilitates access to many areas of occupational activity for which in other countries training at an institute of higher education is required. The system is described as “dual” because training is conducted at two independent training venues, the company and the vocational school. Training combines the acquisition of theoretical knowledge and practically related competences with company practice. Successful completion of training confers the right directly to exercise the occupation in question as a qualified skilled worker in a state recognised training occupation. It also leads to the subsequent opportunity to access a wide range of upgrading training.
Those completing training hold the professional skills, knowledge and competences (employability skills) necessary for the exercising of a qualified occupational activity. They are in possession of competences for the autonomous planning and processing of professional tasks assigned within a comprehensive area of learning or field of occupational activity which is subject to change.
Description of the qualification (learning outcomes)
Install and connect ready-to-use dispensing and game machines,
Empty and fill dispensing and game machines,
Monitor and replenish stocks,
Carry out machine account balances,
Inspect currency and goods,
Clean and service machines and replace components,
Conduct machine operation tests,
Identify malfunctions and their causes, document them and remedy them,
Explain to customers how the machines function and how to operate them,
Determine goods and replacement parts requirements,
Conduct information and counselling interviews,
Determine customer behaviour and customer requirements,
Recommend sites for machine types,
Participate in advertising campaigns,
Apply statutory regulations for installing and operating dispensing and game machines,
Analyse work processes in their own field and improve them.