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Qualification: DIPLOMA OF VOCATIONAL SECONDARY EDUCATION with professional qualification: Secretary

DIPLOMA OF VOCATIONAL SECONDARY EDUCATION with professional qualification: Secretary

Qualification Information

- Able to perform intellectual operations at the level of knowledge, understanding, use and simple analysis.
- Uses knowledge and theoretical understanding in wide-ranging complex activities.
- Able to obtain and evaluate information independently.
- Uses wide-ranging knowledge and skills for the solution of well-formulated, but unknown and unforeseeable problems.
- Has detailed, theoretical knowledge and understanding corresponding to the professional qualification.
- Has wide-ranging skills and proficiency essential for the profession corresponding to the professional qualification.
- Able to perform the work of executor independently, including the planning and supervision of the work to be performed.
- Knows and is able to apply appropriate technologies.
- Able to apply information acquisition and processing technologies in professional activity.
- Latvian language proficiency developed and foreign language(-s) proficiency improved.
- Knows and understands links between historical developments of their county, Latvia, Europe and world.
- Able to apply mathematical knowledge and skills in professional work.
- Able to apply knowledge about the facts and laws of natural sciences in professional activity.
- Able to evaluate the processes occurring in nature and society and comprehend them in their system and development.
- Understands the principle of coherence of ecological space and observes the environmental protection requirements in professional activity.
- Understands the basic principles of market economy.
- Able to find their place in the economic structures of society and able to operate therein.
- Understands the economic relationship between employer and employee and knows the relevant legislation.
- Has a conception of the political structure of the European Union, as well as of the principles of single economic area and the mobility of the labour force.
- Evaluates their abilities adequately.
- Plans activity in compliance with circumstances, possibilities and their abilities.
- Plans time in accordance with task.
- Able to make justified choice and make a decision independently in familiar and less familiar circumstances.
- Able to answer for the quantitative and qualitative result of their professional activities, assumes partial responsibility for the work performed by others.
- Is determined, systematic and rational when working.
- Is careful and accurate.
- Able to assume initiative.



Competences:

1. The KNOWLEDGE at the level of notion:
1.1. basics of law;
1.2. basics of economics.
2. The KNOWLEDGE at the level of understanding:
2.1. business units, basic functions;
2.2. accounting;
2.3. professional terminology in the official language and two foreign languages;
2.4. environmental protection.
3. The KNOWLEDGE at the level of use:
3.1. secretary work organization;
3.2. document management;
3.3. practical stylistics and editing;
3.4. official language;
3.5. two foreign languages;
3.6. labour and personal hygiene;
3.7. ergonomics;
3.8. business etiquette;
3.9. basics of communication;
3.10. information technologies;
3.11. office equipment;
3.12. legal employment relations;
3.13. labour protection;
3.14. fire safety and activities in emergency situations.



Skills:

1. To know the company’s structure and processes.
2. To know and use necessary laws and regulations related to performance of  the work task.
3. To develop documents of the company in accordance to the laws and regulations.
4. To design governmental documents (organizational, order, certificate and report, correspondence and staff).
5. To perform document sending, receiving, and registration.
6. To make the necessary official marks on documents.
7. To control document deadlines.
8. To prepare and approve documentation derivatives.
9. To systematize and file documents according to the nomenclature of the company affairs and ensure their conservation until they are transferred to the company’s archive.
10. To organize business trips and prepare trip documents.
11. To organize visitor reception, business meetings, presentations, and other arrangements.
12. To perform preparation and protocoling of sessions, meetings, conferences, and other arrangements.
13. To master business writing.
14. To collect and use information by using the latest information technologies.
15. To know the competence of the company’s functionaries in information use, provision and protecting, to comply with the protection and confidentiality of information at work.  
16. To recognize and use office equipment.
17. To know ergonomics by building a safe and comfortable environment at work.
18. To observe the hygiene requirements.
19. To observe the principles of professional ethics.
20. To manage business ethics and general standards of courtesy.
21. To communicate, cooperate, and build positive communication with customer and colleagues.
22. To plan and organize your own work.
23. To perform work independently and in a team.
24. To make decisions according to your own competence.
25. To take responsibility for decisions made and the results of your own work.
26. To find solutions in the event of problem issues according to your own competence.
27. To speak in the official language.
28. To master two foreign languages at a communication level.
29. To use professional terminology in the official language and two foreign languages.
30. To know the lagal order of the legal employment  relations.
31.To perform the work duties according to the requirements of the labour, environmental protection, fire safety, and electrical safety regulations.



Knowledge:

1. To know the company’s structure and processes.
2. To know and use necessary laws and regulations related to performance of  the work task.
3. To develop documents of the company in accordance to the laws and regulations.
4. To design governmental documents (organizational, order, certificate and report, correspondence and staff).
5. To perform document sending, receiving, and registration.
6. To make the necessary official marks on documents.
7. To control document deadlines.
8. To prepare and approve documentation derivatives.
9. To systematize and file documents according to the nomenclature of the company affairs and ensure their conservation until they are transferred to the company’s archive.
10. To organize business trips and prepare trip documents.
11. To organize visitor reception, business meetings, presentations, and other arrangements.
12. To perform preparation and protocoling of sessions, meetings, conferences, and other arrangements.
13. To master business writing.
14. To collect and use information by using the latest information technologies.
15. To know the competence of the company’s functionaries in information use, provision and protecting, to comply with the protection and confidentiality of information at work.  
16. To recognize and use office equipment.
17. To know ergonomics by building a safe and comfortable environment at work.
18. To observe the hygiene requirements.
19. To observe the principles of professional ethics.
20. To manage business ethics and general standards of courtesy.
21. To communicate, cooperate, and build positive communication with customer and colleagues.
22. To plan and organize your own work.
23. To perform work independently and in a team.
24. To make decisions according to your own competence.
25. To take responsibility for decisions made and the results of your own work.
26. To find solutions in the event of problem issues according to your own competence.
27. To speak in the official language.
28. To master two foreign languages at a communication level.
29. To use professional terminology in the official language and two foreign languages.
30. To know the lagal order of the legal employment  relations.
31.To perform the work duties according to the requirements of the labour, environmental protection, fire safety, and electrical safety regulations.

Reference Data

EQF Level:
Thematic area:
Information Language:
Location:
NQF Level: 
4
Awarding body: 

Daugavpils Profesionālā vidusskola

Awarding body contact info: 

STRĀDNIEKU IELA 16, DAUGAVPILS, LV-5404
Tālr.: 65436893, 27741511
Fakss: 65436893
E-pasts: dvt@daugvt.lv

Source of information: 
National occupation classification: 

ISCO-08

Relationship type: 

Secretary (4120 01)

Access requirements: 

Certificate of general secondary education

Ways to acquire: 

Formal (through education programmes)