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Qualification: Certificate of professional qualification: Secretary

Certificate of professional qualification: Secretary

Qualification Information

Learning outcomes are formulated in accordance with the relevant occupational standard: Occupational standards register



Competences:

1. The KNOWLEDGE at the level of notion:
1.1. basics of law;
1.2. basics of economics.
2. The KNOWLEDGE at the level of understanding:
2.1. business units, basic functions;
2.2. accounting;
2.3. professional terminology in the official language and two foreign languages;
2.4. environmental protection.
3. The KNOWLEDGE at the level of use:
3.1. secretary work organization;
3.2. document management;
3.3. practical stylistics and editing;
3.4. official language;
3.5. two foreign languages;
3.6. labour and personal hygiene;
3.7. ergonomics;
3.8. business etiquette;
3.9. basics of communication;
3.10. information technologies;
3.11. office equipment;
3.12. legal employment relations;
3.13. labour protection;
3.14. fire safety and activities in emergency situations.



Skills:

1. To know the company’s structure and processes.
2. To know and use necessary laws and regulations related to performance of  the work task.
3. To develop documents of the company in accordance to the laws and regulations.
4. To design governmental documents (organizational, order, certificate and report, correspondence and staff).
5. To perform document sending, receiving, and registration.
6. To make the necessary official marks on documents.
7. To control document deadlines.
8. To prepare and approve documentation derivatives.
9. To systematize and file documents according to the nomenclature of the company affairs and ensure their conservation until they are transferred to the company’s archive.
10. To organize business trips and prepare trip documents.
11. To organize visitor reception, business meetings, presentations, and other arrangements.
12. To perform preparation and protocoling of sessions, meetings, conferences, and other arrangements.
13. To master business writing.
14. To collect and use information by using the latest information technologies.
15. To know the competence of the company’s functionaries in information use, provision and protecting, to comply with the protection and confidentiality of information at work.  
16. To recognize and use office equipment.
17. To know ergonomics by building a safe and comfortable environment at work.
18. To observe the hygiene requirements.
19. To observe the principles of professional ethics.
20. To manage business ethics and general standards of courtesy.
21. To communicate, cooperate, and build positive communication with customer and colleagues.
22. To plan and organize your own work.
23. To perform work independently and in a team.
24. To make decisions according to your own competence.
25. To take responsibility for decisions made and the results of your own work.
26. To find solutions in the event of problem issues according to your own competence.
27. To speak in the official language.
28. To master two foreign languages at a communication level.
29. To use professional terminology in the official language and two foreign languages.
30. To know the lagal order of the legal employment  relations.
31.To perform the work duties according to the requirements of the labour, environmental protection, fire safety, and electrical safety regulations.



Knowledge:

1. To know the company’s structure and processes.
2. To know and use necessary laws and regulations related to performance of  the work task.
3. To develop documents of the company in accordance to the laws and regulations.
4. To design governmental documents (organizational, order, certificate and report, correspondence and staff).
5. To perform document sending, receiving, and registration.
6. To make the necessary official marks on documents.
7. To control document deadlines.
8. To prepare and approve documentation derivatives.
9. To systematize and file documents according to the nomenclature of the company affairs and ensure their conservation until they are transferred to the company’s archive.
10. To organize business trips and prepare trip documents.
11. To organize visitor reception, business meetings, presentations, and other arrangements.
12. To perform preparation and protocoling of sessions, meetings, conferences, and other arrangements.
13. To master business writing.
14. To collect and use information by using the latest information technologies.
15. To know the competence of the company’s functionaries in information use, provision and protecting, to comply with the protection and confidentiality of information at work.  
16. To recognize and use office equipment.
17. To know ergonomics by building a safe and comfortable environment at work.
18. To observe the hygiene requirements.
19. To observe the principles of professional ethics.
20. To manage business ethics and general standards of courtesy.
21. To communicate, cooperate, and build positive communication with customer and colleagues.
22. To plan and organize your own work.
23. To perform work independently and in a team.
24. To make decisions according to your own competence.
25. To take responsibility for decisions made and the results of your own work.
26. To find solutions in the event of problem issues according to your own competence.
27. To speak in the official language.
28. To master two foreign languages at a communication level.
29. To use professional terminology in the official language and two foreign languages.
30. To know the lagal order of the legal employment  relations.
31.To perform the work duties according to the requirements of the labour, environmental protection, fire safety, and electrical safety regulations.

Reference Data

EQF Level:
Thematic area:
Information Language:
Location:
NQF Level: 
4
Awarding body: 

- Mācību centrs "LatInSoft"

Awarding body contact info: 

ĢIMNĀZIJAS IELA 7/9, DAUGAVPILS, LV-5401
Tālr.: 65429699
Fakss:
E-pasts: mc@latinsoft.lv

Source of information: 
National occupation classification: 

ISCO-08

Relationship type: 

Secretary (4120 01)

Access requirements: 

Certificate of general secondary education or Diploma of vocational secondary education

Ways to acquire: 

Formal (through education programmes) or
Formal (through non-formal education acquired competence recognition process, completing the qualifications professional examination)