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Qualification: Certificate of professional qualification: Retail Commerce Employee

Certificate of professional qualification: Retail Commerce Employee

Qualification Information

Learning outcomes are formulated in accordance with the relevant occupational standard: Occupational standards register



Competences:

1. The knowledge necessary for performance of the basic tasks of the professional activity at the level of notion– knowledge in statistics.
2. The knowledge necessary for performance of the basic tasks of the professional activity at the level of understanding:
2.1. competitiveness;
2.2. marketing communications complex;
2.3. branding;
2.4. project management;
2.5. financial instruments;
2.6. goods transport regulations;
2.7. personnel/ human resource management related laws and regulations;
2.8. finance management and economics;
2.9. professional terms in the official and= two foreign languages.
3. The knowledge necessary for performance of the basic tasks of the professional activity at the level of use:
3.1. qualitative and quantitative information extraction methods;
3.2. methods of analysis;
3.3. determine market share;
3.4. segmentation;
3.5. determine target markets;
3.6. product positioning;
3.7. pricing;
3.8. basics of accountancy;
3.9. tax system;
3.10. applied calculations;
3.11. document management;
3.12. information extraction;
3.13. information technologies, professional software;
3.14. work planning;
3.15. quality management system;
3.16. logistics;
3.17. basics of commodity science;
3.18. legal employment regulations;
3.19. requirements of the labour protection  laws and regulations;
3.20. basics of communication psychology;
3.21. basic principles of the professional and general ethics;
3.22. official language;
3.23. two foreign languages at the level of professional communication;
3.24. first aid;
3.25. environmental protection;
3.26. fire safety rules.



Skills:

1. Select and gather primary and secondary information and perform its processing.
2. Perform market research analysis and set competitive advantage.
3. Determine company’s market share.
4. Determine and assess optimal distribution channels.
5. Segment market, set company’s target market and product position in the market.
6. Understand cost policy and act accordingly.
7. Develop product appropriate policy for its promotions and promote the visibility of the company.
8. Sell company’s goods.
9. Work with the outsourced logistics providers in assessing the quality of the service.
10. Develop offer tender for public procurement.
11. Analyse and assess raw material supply sources.
12. Use raw material suppliers ‘data base.
13. Assess costs that are product supply and delivery related.
14. Use basic principles of the property value movement in the company.
15. Use the property value inventory.
16. Accept and issue property value.
17. Manage property value handling and storage rules and comply with the deadline.
18. Build and maintain communication with customers.
19. Provide feedback to the clients.
20. Design the offer in accordance with the clients ‘need, if necessary present it, comply with the principles of professional ethics.
21. Follow up client’s contract obligations fulfilment.
22. Develop work plan and schedule and follow up till its fulfilment.
23. Work in a team.
24. Offer proposal on salary payment system improvement in the company.
25. Draw up agreements and other documentation.
26. Prepare bad submit to company’s management reports and other necessary information.
27. Make a company’s performance analysis and make proposals to the company's development plan.
28. Comply with the quality management standards, participate in its development and implementation.
29. Observe the standards of the legal employment relations.
30. Comply with the basic principles of professional and general ethics.
31. Know the official language.
32. Know at least two foreign languages at the level of communication.
33. Use professional terminology in the official  language and two foreign languages.
34. Meet the requirements of the labour protection laws and regulations and hygiene requirements.
35. Provide the first aid upon necessity.
36. Perform the work duties by meeting the environment protection requirements set in the laws and regulations.
37. Use information technologies and office equipment for professional activity.
38. Perform the work independently and be responsible for own work result.



Knowledge:

1. Select and gather primary and secondary information and perform its processing.
2. Perform market research analysis and set competitive advantage.
3. Determine company’s market share.
4. Determine and assess optimal distribution channels.
5. Segment market, set company’s target market and product position in the market.
6. Understand cost policy and act accordingly.
7. Develop product appropriate policy for its promotions and promote the visibility of the company.
8. Sell company’s goods.
9. Work with the outsourced logistics providers in assessing the quality of the service.
10. Develop offer tender for public procurement.
11. Analyse and assess raw material supply sources.
12. Use raw material suppliers ‘data base.
13. Assess costs that are product supply and delivery related.
14. Use basic principles of the property value movement in the company.
15. Use the property value inventory.
16. Accept and issue property value.
17. Manage property value handling and storage rules and comply with the deadline.
18. Build and maintain communication with customers.
19. Provide feedback to the clients.
20. Design the offer in accordance with the clients ‘need, if necessary present it, comply with the principles of professional ethics.
21. Follow up client’s contract obligations fulfilment.
22. Develop work plan and schedule and follow up till its fulfilment.
23. Work in a team.
24. Offer proposal on salary payment system improvement in the company.
25. Draw up agreements and other documentation.
26. Prepare bad submit to company’s management reports and other necessary information.
27. Make a company’s performance analysis and make proposals to the company's development plan.
28. Comply with the quality management standards, participate in its development and implementation.
29. Observe the standards of the legal employment relations.
30. Comply with the basic principles of professional and general ethics.
31. Know the official language.
32. Know at least two foreign languages at the level of communication.
33. Use professional terminology in the official  language and two foreign languages.
34. Meet the requirements of the labour protection laws and regulations and hygiene requirements.
35. Provide the first aid upon necessity.
36. Perform the work duties by meeting the environment protection requirements set in the laws and regulations.
37. Use information technologies and office equipment for professional activity.
38. Perform the work independently and be responsible for own work result.

Reference Data

EQF Level:
Thematic area:
Information Language:
Location:
NQF Level: 
4
Awarding body: 

- Mācību centrs "Buts"

Awarding body contact info: 

LĀČPLĒŠA IELA 125, RĪGA, LV-1003
Tālr.: 67221736
Fakss: 67221744
E-pasts: buts@buts.lv

Source of information: 
National occupation classification: 

ISCO-08

Relationship type: 

Retail commercial employee (3339 18)

Access requirements: 

Certificate of general secondary education or Diploma of vocational secondary education

Ways to acquire: 

Formal (through education programmes) or
Formal (through non-formal education acquired competence recognition process, completing the qualifications professional examination)