Dear Madam, Dear Sir, 

During the summer holiday period, our Pensions phone line +32 2 297 88 00 will remain available for you as follows: 

• From 1 to 30 July 2023 included - Monday and Wednesday from 9.30 to 12.30. 

• From 1 to 31 August 2023 included - Wednesday from 9.30 to 12.30. 

The telephone line for declaring death + 32 2 295 20 17 remains available from Monday to Friday from 9.30 to 17.00. 

Please also note the summer opening hours of the JSIS sickness insurance phone services : 

From 1 July to 31 August 2023 included, the following phone lines will be available from 10.00 to 12.00. 

JSIS CONTACT 

Brussels +32 2 29 97777 

Ispra +39 0332 78 57 57 

Luxembourg +352 4301 36100 

DIRECT BILLING 

Brussels +32 2 29 59856 

Ispra + 39 0332 78 99 66 

Luxembourg +352 4301 36103 

HEALTH-SCREENING 

Brussels – Ispra – Luxembourg +32 2 29 53866 

Access & EU LOGIN 

Brussels +32 2 29 76888 

Ispra +39 0332 783030 

Luxembourg +352 4301 36100 

I wish you a happy and peaceful summer season!

Catherine Heldmaier -Regnier

Head of Unit

PMO.2 – Pensions