European Web Site on Integration - European Commission

Navigation path

Connect Migration Network – Digital Literacy for Immigrants (Unofficial translation)

Geographic Area

Spain

City

Nationwide

Language

Spanish

Type of Information

Project or programme

Organisation

Fundación Esplai - Ciudadanía Comprometida

Contact Person

Virginia Pareja Vallina (Login to send email)

Contact Person Function

Head of the Socio-Educational and E-Learning Area

Project Start

01/01/2005

Ongoing Project

Yes

Summary

Connect Migration Network (Red Conecta Migración, or ‘RCM’) is a digital literacy programme that works for the social integration of migrants ages 15 years and older by providing training in information and communication technology (ICT). RCM works with a network of NGOs, associations and municipalities located throughout Spain to implement ICT training programmes for adult and young adult migrants.

RCM 1

Issue/Challenge and Goal/Assumption

Migration flows pose new demands and challenges in the educational field. With the proliferation of social networks and continuous changes in technology, education and work-related training requires paying attention to ICT skills among migrant populations.

Underlying the RCM project is the concept of ‘digiculturality’, which emerges from the desire for a more humane and inclusive technology education. It presents the need to promote intercultural competencies as essential elements of digital interactions. Under this framework, educational institutions teaching ICT skills should take an inclusive, comprehensive and intercultural approach.

RCM 3

How does it work

A local organisation carries out the project under the RCM umbrella and implements it in a neighbourhood or city, assisting people’s participation in project activities. Using local organisations allows the project to take into account local-level dynamics. The Esplai Foundation provides technical advice and operational support to facilitate the proper implementation of the programme.

Participants take a free course that lasts a total of 15 hours, divided into 2 weekly sessions of 2.5 hours each. During the courses, participants are taught basic knowledge of computers and information technologies. The practice-led sessions are organised around three main topics:

  • Windows: handling mouse and keyboard and using work environment, operating system, disk drives, files and folders
  • Internet: using web browsers, reading media online, listening to audio, watching videos, using Wikipedia, using search engines, saving and printing information
  • Word: opening and saving documents, inserting and deleting text, selecting text, copying and pasting text, text formatting, paragraph formatting

The specific training actions take into account the diversity of the programme’s target group. To ensure effective programme implementation, the project employs a flexible approach. The local entities carrying out the programme shape the future direction of the programme through their evaluations.

At a national level, the project aims to detect commonalities in needs among the project centres, which are located throughout Spain, and to create intervention strategies based on those needs. The project also hinges upon collaboration between the private (both for-profit and non-profit) and public sectors, which join efforts and share commitments to overcome the digital gap.

Results

The programme currently reaches over 1,500 migrants per year. Since 2006, the programme has worked with over 14,000 migrants, providing tools for their employment and integration into Spanish society. Furthermore, the programme works with approximately 20 organisations across Spain. It also reaches around 50 training facilitators annually.

RCM 2

Evaluation

Different techniques and evaluation mechanisms are carried out depending on the target audience. These mechanisms include evaluations of training activities and quantitative and qualitative information from the participating organisations.

Evaluation indicators for the programme are focused on the satisfaction levels of participants, number of people reached, the diversity of content offered and created in each year, territorial reach and the number of technical certifications obtained by participants (e.g. Microsoft Office Specialist international certification).

Who will benefit?

The direct beneficiaries of the programme are migrants in Spain who are 15 years or older. Indirect beneficiaries include project facilitators, the network of participating NGOs, associations and other entities. The public also benefits from the improved technological and work-related skills gained by the project’s participants.

Source of funding and Resources used

This programme has been funded by the Ministry of Employment and Social Security, the General Secretary of Immigration and Emigration, the European Fund for Integration (2005-2015) and the Fund for Asylum, Migration and Integration (2015). Microsoft is also a collaborator in the programme. In 2015, the programme had a budget of approximately €89,000.

4 people from the Esplai Foundation were directly assigned to work on the project. In addition, as the work is carried out all over Spain, the Red Conecta Migración Network has over 45 people working as facilitators and trainers each year.