Providing Psychological Support to Persons Under International Protection
Type of Information
Society for Psychological Assistance
Martina Čarija (Login to send email)
Contact Person Function
Counselling Centre Manager
This project worked to reduce the social exclusion of recipients of international protection in Croatia, through counselling and interpreting. Services were available in Arabic, French, Russian and Turkish.
Issue/Challenge and Goal/Assumption
The project aimed to support individuals to cope with and reduce the consequences of highly stressful and traumatic experiences. It was expected that this would in turn lead to an alleviation of psychological health difficulties, a decrease in social exclusion as integration was facilitated, and higher chances of entering the job market as day-to-day administration and skills-building became easier.
Key project aims were:
- to provide training to professional counsellors and interpreters on tailoring their services to the specific needs of asylum seekers and refugees;
- to establish sustainable psychological support services;
- to reduce psychological health problems in refugees and asylum seekers;
- in the longer term, to have empowered participants to better cope with the stressful integration process in Croatia and with their own individual trauma and stresses.
How does it work
Professional training was given to therapists and counsellors, who then provided psycho-social counselling and psychotherapy to individuals in difficulty in local migrant communities. Services were provided free of charge in order to ensure equality of access to all.
The individuals who participated in the project saw the following results:
- Heightened capacity to tackle personal trauma;
- Successful resolution of personal psychological challenges;
- A better quality of life;
- Decreased risk of developing mental health problems;
- Improved relationships with people in their communities;
- Increased integration in Croatian society.
The project was evaluated through client feedback around achievement of personal goals, and through counsellor feedback around the individual counselling process.
Who will benefit?
Refugees under international protection living in Croatia.
Source of funding and Resources used