The main principal of project SOPHIA is to develop a level in the quality of treatment for women, children and young people who are victims of violence and sexual crimes, defining and applying standards of good professional and institutional practice by providing emotional, psychological, legal and social support. In order to do so, the project implements a systematic Training Plan for Managers, Technicians and Volunteers of the Victim Support Groups on subjects related to victimising of women, children and young people and its prevention, i.e. victimology, counselling in person and over the phone, help reports, victim support procedures, judicial procedures, relationships with the media, professional deontology and the rights of victims of violence.
The sessions’ plans of the various training modules included :
- Puzzles representing myths relative to women victims of domestic violence, women victims of sexual violence and children victims of sexual abuse;
- Images representing the four stages of the domestic violence cycle;
- Images representing possible victim support professionals’ postures when assisting and supporting victims of crime in person (face-to-face);
- Images of human faces expressing several emotions, providing emotional support to victims of crime;
- Case studies to be used during all planned training sessions, incorporating all situations of support to victims of crime, in person (face-to-face), using the telephone or in writing;
- Two videos with real interviews to women victims of domestic violence to provide training on interview situations during the victim support process