Daphne Toolkit

Streetwork and communication: a training guide, case study and good practices

Project Reference Number: 
2003-060-YC

Streetwork and communication: a training guide, case study and good practices

Development of a guide to train street workers and young people on the streets to better communicate their situation and actions to the media, local authorities and the general public.

Comments

The actions of street workers and the situation of young people on the street are little and badly known and neither public opinion nor the local authorities afford them enough recognition or support. There is clearly a need for building the capacity of these two groups to better explain their situation/actions so that they are better understood. This project therefore aimed to train street workers and young people to communicate better towards the public authorities and the media. A training guide was developed on the basis of a case study and good practice within the network, and meetings with communication experts, journalists and political decision-makers. Using the guide, the partners launched some pilot communications actions in their countries. The feedback from these was fed into development of the guide.

Lessons and ideas

The guide is more than a guide to how to communicate; it also contains vital information that can be used to illustrate the facts of street life to the media and, through them, to the public. For example, the lead organisation used its network to compile statistics from 20 countries on the life of young people on the streets and the work that street workers do with them.