Daphne Toolkit

Coordinated multi-agency response to violence: from awareness raising to behavioural change

Project Reference Number: 

Coordinated multi-agency response to violence: from awareness raising to behavioural change


Aim & Context

The project aimed to create and implement a system of multi-agency response to violence against women (VAW), to ensure safety of women victims of all forms of violence in close relation, and make the perpetrator accountable.



For the purpose of achieving the project objectives, the project outlined three specific sets of activities (work streams):

(1) development, testing and implementation of practical tools for police and health care professionals.

(2) trainings to improve professional capacities for police, prosecutors, judges, probation officers, health care and other professionals engaged in the work of protection of victims of domestic violence (social workers, psychologists, child’s rights protection officers, social pedagogues and other).

(3) awareness raising to raise awareness of communities contributing to their consolidation & cooperation with institutions for better VAW prevention.



  • Developed 2 tools for law enforcement on risk assessment and 2 domestic violence recording tools for healthcare professionals provided concrete steps for beginning for institutions to cooperate on local level.
  • Developed 1 recommendation for national policy authorities to implement multi-agency cooperation.
  • Work on local level engaging all institutions that tackle issues of domestic violence proved effective for building contacts and cooperation and multi-agency intervention.
  • Victim-sensitive approach mainstreamed in the practices of institutions which deal with the issues of victim protection at local level.
  • Improved knowledge and capacities of 387 police officers, 132 health care professionals, 15 prosecutors and judges, 66 probation officers, 47 professionals of different sectors (NGO experts, social workers, psychologists, child’s rights protection officers etc)
  • Raised awareness of 167,200 general audience (at local and national levels) contributing to both their better understanding about domestic violence as controlling and suppressing behaviours by a perpetrator and their more active engagement in prevention of VAW.
  • Raised awareness of 25 local authorities and 22 national authorities about good European practices and mechanisms of multi-agency cooperation and intervention.



•    Increased cooperation between municipal administration and police on municipal-level which then impacted the development of other multi-agency initiatives such as model of support for VAW prevention and the suicide prevention programme on municipal level;

•    Strengthened relationship between the police, victim-support center and probation offices whereby police became more involved in motivating perpetrators to attend behaviour change programs and there is joint oversight of their successful completion;

•    Individual professionals working in the system changed their attitudes regarding VAW;

•    Established informal contact network both in two municipalities but also for the project implementers, linking them with the duty bearers of VAW prevention and response and the local communities;

•    Strengthened political support for maintaining multi-agency cooperation and VAW prevention on local level;

•    Increased understanding of how to effectively communicate about VAW in light of the needs of target groups - the importance of giving victims a voice, finding ways to engage bystanders, helping judges recognize the detriments of ‘reconciliation’, the effectiveness of the cycle of violence and power for communication on VAW;

•    The lessons learnt and best European practices on multi-agency cooperation presented for integration in the National Action Plan on Protection and Prevention of Domestic Violence for 2020-2024;

•    Awareness raising targeting both local communities and society in general made an impact on changing public attitudes. According to surveys victim blaming in general public was reduced up to 10% from 2017 till 2019.