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Consular Protection

The EU, your lifeline abroad

You’re taking the trip of a lifetime. Chances are you haven’t thought about what you would do if things went wrong. It might never happen, but it’s better to be prepared.

If you get into serious difficulties somewhere outside the EU, and your own country doesn't have an embassy there, you can get help from another EU country's embassy. This is your right as an EU citizen. One day it may be your lifeline.

FILLING IN THE GAPS

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90 million

Number of trips Europeans make each year outside the EU.

4

Number of non-EU countries in which all EU countries have an embassy.

USA
CHINA
INDIA
RUSSIA
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7 million

Almost 7 million EU citizens go to or live in a place where their country is not represented.

This could be you

STEPPING IN WHEN THINGS GO WRONG

You can get help from another EU country's embassy in case of:

Lost or stolen passport or ID card

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The embassy can issue emergency travel documents

Serious accident or illness

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Staff may contact family or friends back home
for you if you end up in hospital.

A crime, such as a mugging or serious assault

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Someone from the embassy may come with you
to the police station.

Death

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Staff may help notify next of kin
and help you register a death.

Your arrest or detention

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The embassy may provide information on the local legal system,
or help you find a lawyer.

Relief and repatriation in case of an emergency

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For example in case of a natural disaster or civil unrest.

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The embassy can issue emergency travel documents

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Staff may contact family or friends back home
for you if you end up in hospital.

Sample image

Someone from the embassy may come with you
to the police station.

Sample image

Staff may help notify next of kin
and help you register a death.

Sample image

The embassy may provide information on the local legal system,
or help you find a lawyer.

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For example in case of a natural disaster or civil unrest.

HASSLE-FREE HELP ACROSS THE WORLD

Live preserver floating

You and your family get assistance on the ground wherever you are in the world, even if your country isn't represented there.

You get the same treatment as a citizen of the country that is helping you. There is no discrimination.

SIMPLE TIPS FOR SAFER TRAVEL

number one

Check if your country has an embassy or a consulate in the country you're going to

number two

No embassy or consulate?

number three

Make a note of the phone number