by Åge Johnsen
(Department of Public Management - Oslo and Akershus University College of Applied Sciences)How to puzzle out the new challenges of PBB at EU level?How to set up key-performance indicators?What is the role of stakeholders?
“It is much more difficult to measure non-performance than performance."
[Harold S. Geneen, former CEO of ITT]
10:30 - 11:30 JRC Ispra site