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This section explains the basic concepts of the communication strategy of the European Commission via the Internet and its practical implementation. It contains an overview of the communication policy (including links to all relevant documents), explains the structure of the domain and tells you how the different sites in this domain are managed.



As a staff member involved in site production and/or maintenance and especially if you are a new staff member of a web unit, you should:

  • Get to know the Information and Communication Unit of your DG or your institution. Talk to them and ask them to explain what is the unit’s communication policy for the current year and the year to follow.
  • If you are working in a Commission DG, read the relevant communication documents in order to familiarise yourself with the ‘aim’ of the Commission’s online communication.
  • Start attending the EUROPA Forum meetings as often as possible: it will help you get to know the web teams of Commission DGs and services. Get involved in a group of Internet editors. After you have contacted these two teams they will add your e-mail address to all the relevant distribution lists and you will be informed in any urgent actions needs to be taken or if any information needs to be distributed
  • Familiarise yourself with the legal aspects of information published on
  • Contact IPG team should you have any questions about the guide.