Internal Market Information System (IMI)
Reporting period: 01/2018 – 12/2018
The Internal Market Information system (IMI) is an IT-based information network that connects national, regional and local authorities across borders. They can then communicate quickly and easily with their counterparts abroad.
- a multilingual search function that helps authorities identify their counterparts in another country
- pre-translated questions, answers and forms for all cases where they are likely to need information from abroad or where they should be sharing information with other EEA countries,
- a tracking mechanism so that users can track the progress of their information requests/communications; this also enables IMI coordinators at national or regional level to intervene if there are problems.
1. By indicator
| Speed in accepting requests (% accepted within 7 days)||≥ 80||60 – 79||< 60|
| Speed in answering requests (avg. no. of days taken to answer)||< 16||16 – 25||> 25|
| Requests answered by the date agreed in IMI (%)||≥ 80||60 – 79||< 60|
| Timeliness of replies as rated by counterparts (% of negative evaluations)||< 5||5 – 14||≥ 15|
| Efforts made as rated by counterparts (% of negative evaluations)||< 5||5 – 14||≥ 15|
The performance indicators are based on information requests sent in the following legal areas: Professional qualifications, Services, Posting of workers and Patients’ rights. For indicators 4 and 5, all requests sent in the Posting of workers module are taken into account, i.e. requests to send documents are also included.
Indicator : Speed in answering requests
This chart shows for all areas:
- total information requests received by authorities
- average number of days taken to reply
To see the figures on individual areas, click the relevant tab:
- Professional qualifications
- Patients’ rights
- Posting of Workers
Figures are based on requests sent in the following IMI modules: Professional qualifications - information request; Services - information request; Patients’ rights - information request; and Posting of workers - information request. The Posting of workers module only includes requests about posting, health and safety, working conditions and establishment. Figures only include requests for which a response date was recorded.
- IMI now supports 50 cross-border procedures in 14 legal areas, effectively replacing the need for at least 14 different IT systems.
- More than 8,000 public sector officials used IMI in 2018.
2018 was the 11th year in which IMI was used to exchange information :
- By the end of the year, the total number of exchanges exceeded 150,000
- The number of exchanges in 2018 was almost 37,000, a 10% increase on 2017
- Compared to the first year of operation, there was a 43-fold increase in requests (2008: 374; 2018: 16,257)
- European Professional Card (EPC): increasing use of the first fully online EU-wide procedure continued. At the end of 2018, the total number of applications for an EPC exceeded 7,500, a 35% increase on 2018.
- On 25 May 2018, Member States actively started to use the IMI modules implemented for administrative cooperation under the General Data Protection Regulation (Regulation (EU) 2016/679). By the end of 2018 more than 1,400 communications had been entered in IMI.
Facts and Figures
- Registered authorities: 8,414.
- Information requests – up 10%.
- With 16,275 requests in 2018, the total number of information requests sent through IMI reached 76,980.
- With 36,988 exchanges in 2018, the total number of exchanges sent through IMI reached 151,815.
- The European Professional Card continued to deliver excellent results, despite only being available for 5 professions (pharmacists, nurses, physiotherapists, real estate agents and mountain guides). 2,120 decisions were taken on EPC application in 2018 – 75% more than the year before and 2.5 times more than in 2016.
- A total of 10,956 alerts have been sent in IMI for the different alert modules in the area of professional qualifications.
- 204 notifications were sent through IMI in 2018.
Statistics on the use of IMI
For more statistics, see the IMI website.
The Commission aims to:
implement IMI for:
- requests to verify the authenticity of public documents covered by Regulation (EU) 2016/1191
- the Firearms Directive (certain administrative cooperation provisions set out in Council Directive 91/477/EEC
- cooperation between national authorities responsible for enforcing consumer protection laws as set out in Regulation (EU) 2017/2394
- implement the 'new look' IMI information request forms for existing legal areas
- improve the IMI user interface
- consolidate the use of IMI modules;
- further improve user support.