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Internal Market Information System (IMI)

Reporting period: 01/2018 – 12/2018

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About

The Internal Market Information system (IMI) is an IT-based information network that connects national, regional and local authorities across borders. They can then communicate quickly and easily with their counterparts abroad.

Main features:

Performance

1. By indicator

[1] Speed in accepting requests (% accepted within 7 days) ≥ 80 60 – 79 < 60
[2] Speed in answering requests (avg. no. of days taken to answer)  < 16 16 – 25 > 25
[3] Requests answered by the date agreed in IMI (%) ≥ 80 60 – 79 < 60
[4] Timeliness of replies as rated by counterparts (% of negative evaluations) < 5 5 – 14 ≥ 15
[5] Efforts made as rated by counterparts (% of negative evaluations) < 5 5 – 14 ≥ 15

The performance indicators are based on information requests sent in the following legal areas: Professional qualifications, Services, Posting of workers and Patients’ rights. For indicators 4 and 5, all requests sent in the Posting of workers module are taken into account, i.e. requests to send documents are also included.

2. Overall
(all 5 indicators combined)

A Member State’s performance across all 5 indicators is calculated by scoring each indicator in chart 1 as follows:

  •  Red = -1 ,
  •  Yellow = 0 ,
  •  Green = +1 

The colours on the map represent the sum of these scores:

  •  2 or higher = good performance ,
  •  -1, 0 or 1 = medium performance ,
  •  -2 or lower = poor performance .

Indicator [1]: Speed in accepting incoming requests (within 1 week)

This chart shows:

  • total information requests received by authorities
  • total information requests accepted within 1 week by authorities
  • acceptance speed: percentage of requests accepted within 1 week

Figures are based on requests sent in the following IMI modules: Professional qualifications - information request; Services - information request; Patients’ rights - information request; and Posting of workers - information request. The posting of workers module only includes requests about posting, health and safety, working conditions and establishment. It excludes requests not accepted, which were withdrawn in 7 days or less are excluded.

Indicator [2]: Speed in answering requests

Answering speed

Answering speed – Professional qualifications

Answering speed – Services

Answering speed – Patients’ rights

Answering speed – Posting of workers

This chart shows for all areas:

To see the figures on individual areas, click the relevant tab:

  • Professional qualifications
  • Service
  • Patients’ rights
  • Posting of Workers

Figures are based on requests sent in the following IMI modules: Professional qualifications - information request; Services - information request; Patients’ rights - information request; and Posting of workers - information request. The Posting of workers module only includes requests about posting, health and safety, working conditions and establishment. Figures only include requests for which a response date was recorded.

Indicator [3]: Requests answered by the date agreed in IMI

When sending a request, the authority gives the date by which it needs an answer. The replying authority can either accept this date or propose a new one.

Figures are based on requests sent in the following IMI modules: Professional qualifications - information request; Services - information request; Patients’ rights -information request: and Posting of workers - information request. The Posting of workers module only includes requests about posting, health and safety, working conditions and establishment. Figures only include requests for which a response date was recorded

Indicator [4]: Timeliness of replies (as rated by counterparts)

Figures are based on an optional survey completed by the sender on responses to the survey in 2018, for all requests sent in the following IMI modules: Professional qualifications - information request; Services - information request; Patients’ rights - information request; and Posting of workers - information request. In the Posting of workers module, responses for all exchanges are taken into account, including requests to send documents.

Indicator [5]: Efforts made (as rated by counterparts)

Figures are based on an optional survey completed by the sender on responses to the survey in 2018, for all requests sent in the following IMI modules: Professional qualifications - information request; Services - information request; Patients’ rights - information request; and Posting of workers - information request. In the Posting of workers module, responses for all exchanges are taken into account, including requests to send documents.

Achievements

  • IMI now supports 50 cross-border procedures in 14 legal areas, effectively replacing the need for at least 14 different IT systems.
  • More than 8,000 public sector officials used IMI in 2018.
  • 2018 was the 11th year in which IMI was used to exchange information :
    • By the end of the year, the total number of exchanges exceeded 150,000
    • The number of exchanges in 2018 was almost 37,000, a 10% increase on 2017
    • Compared to the first year of operation, there was a 43-fold increase in requests (2008: 374; 2018: 16,257)
  • European Professional Card (EPC): increasing use of the first fully online EU-wide procedure continued. At the end of 2018, the total number of applications for an EPC exceeded 7,500, a 35% increase on 2018.
  • On 25 May 2018, Member States actively started to use the IMI modules implemented for administrative cooperation under the General Data Protection Regulation (Regulation (EU) 2016/679). By the end of 2018 more than 1,400 communications had been entered in IMI.

Facts and Figures

  • Registered authorities: 8,414.
  • Information requestsup 10%.

Statistics on the use of IMI

Information exchanges in IMI, 2008–2018

IMI requests per quarter, 2014 – 2018

* Other areas: Public procurement, patients’ rights, e-commerce, train driving licences, cultural objects, GDPR.

In the area of posting of workers, figures include all requests sent in the Posting of workers - information request module

IMI requests in 2018 by sending Member State

* Other areas: Public procurement, patients’ rights, e-Commerce, train driving Licences, cultural objects, GDPR.

In the area of posting of workers, figures include all requests sent in the Posting of workers - information request module.

IMI requests in 2018 by recipient Member State

* Other areas: Public Procurement, patients’ rights, e-Commerce, train driving licences, cultural objects, GDPR.

In the area of posting of workers, figures include all requests sent in the Posting of workers - information request module.

For more statistics, see the IMI website.

Priorities

The Commission aims to:
  • implement IMI for:
    • requests to verify the authenticity of public documents covered by Regulation (EU) 2016/1191
    • the Firearms Directive (certain administrative cooperation provisions set out in Council Directive 91/477/EEC
    • cooperation between national authorities responsible for enforcing consumer protection laws as set out in Regulation (EU) 2017/2394
  • implement the 'new look' IMI information request forms for existing legal areas
  • improve the IMI user interface
  • consolidate the use of IMI modules;
  • further improve user support.