If you are fleeing the war in Ukraine and coming to the European Union, you will find key information about your rights with regard to crossing the border into an EU country, eligibility for temporary protection and applying for international protection, as well as the rights of travel inside the European Union.

This information is also available in:

Ukrainian | українська Russian | русский

Preparing to leave

If possible, please take valid travel documents with you when leaving. However, the lack of travel documents or medical documents (certificate of vaccination, COVID-19 test) should not be an obstacle to entering the EU.

All EU countries bordering Ukraine are allowing entry to all people fleeing war in Ukraine on humanitarian grounds regardless of whether or not you have a biometric passport. This applies also to children. If you have Ukrainian nationality and a biometric passport, you can enter the EU by presenting your passport at the border. For all the other cases, Member States will admit you on humanitarian grounds.

If you have another nationality and are subject to the visa requirement for entering the EU, you should present your short-stay visa if you have one. If you do not have a short-stay visa, Member States should still allow you to enter, with a view to facilitate your repatriation to the country of origin.

In view of the current situation in Ukraine, Member States may carry out border checks at the borders but also at a different, safe location away from the border. The checks can be carried out during or after your transport to that safe location. You may be required to remain available to the authorities in that safe location during the conduct of these checks.

Irrespective of your nationality, you are entitled to immediate assistance and immediate information about your rights. This includes temporary shelter and the fulfilment of your basic needs such as food and medicine. Further rights may differ, depending on the status you will receive in the EU.

Police and other administrative checks are possible at any moment including within the territories of the Member States for security and migration purposes. It is important to cooperate and provide the required documents and information to police, border guards or other competent authorities. In certain circumstances, you may be required to remain available to the authorities during these checks in designated facilities.

Your rights in the EU

Once you have crossed into the EU you have a number of options depending on your personal circumstances. The authorities will inform you accordingly about your rights.

1. You can be granted temporary protection

If you were permanently residing in Ukraine, and you left the country to escape war from 24 February 2022 on, you may be entitled to temporary protection in any EU country. Temporary protection will last for at least one year, this may be extended depending on the situation in Ukraine. Rights under the Temporary Protection Directive include a residence permit, access to the labour market and housing, medical assistance, and access to education for children. Anyone residing legally in the EU also has a right to open a basic bank account.

2. You can apply for international protection in the country of first entry

According to EU law, you must apply for international protection (asylum) in the first safe country. Applicants for international protection have similar rights to temporary protection but there are some differences. In the case of a pending asylum application, a person can have access to the labour market after 9 months in case his/her case has not yet received a final decision, in the case of temporary protection such access can be granted much earlier. You might also apply for family reunification, if you have a family member who is already legally residing in the EU.

3. You can request repatriation assistance

Irrespective of your nationality, if you were living in Ukraine and have fled the war, you should be allowed to cross into the EU. If it is safe to repatriate to your home country, you should contact relevant authorities or organisations to help you go back to your country of origin.

For repatriation assistance, you should contact the embassy/consulate of your country of origin in the Member State where you are currently staying. The national authorities in this country can also help you to contact your embassy/consulate in case you encounter problems and may offer assistance for your repatriation.

Onward travel in the EU

In most cases, if you have fled the war in Ukraine you will be able to travel to other EU countries. For Ukrainians this right comes from visa free regime in place between the EU and Ukraine. If you come from a third country, you need to check whether your country of origin is on the list of third countries whose nationals are exempt from the requirement to have a visa.

Additional information from national authorities

Information on free travel options offered by European transport companies

Country Travel options
Austria People fleeing from Ukraine can use all Wienen Linien local public transport and OeBB trains free of charge.
Belgium People fleeing from Ukraine can use SNCB/NMBS trains free of charge.
Bulgaria People fleeing from Ukraine can use BDZ trains free of charge.
Croatia People fleeing from Ukraine can use HŽ Putnički prijevoz trains free of charge with ‘solidarity tickets’ and with a “Help Ukraine Ticket”.
Czechia People fleeing from Ukraine can use RegioJet, Leo Express, České dráhy trains and Arriva transport free of charge. They can also use Prague public transport and public transport in the Central Bohemian Region.
Denmark

People fleeing from Ukraine can use DSB trains free of charge.

Ukrainian cars can pass Öresundsbron (Denmark-Sweden bridge) without being charged.

Estonia People fleeing from Ukraine can use Elron trains and Public Transport trains free of charge.
Finland

People fleeing from Ukraine can use Onnibus transports and VR trains free of charge.

They can also benefit from a 95% discount on net fares for one-way Finnair tickets from Warsaw, Krakow, Gdansk, Budapest and Prague to Helsinki.

France People fleeing from Ukraine can use SNCF and Thalys trains free of charge.
Germany People fleeing from Ukraine can use DB trains (https://www.bahn.de/info/helpukraine), ODEG trains and all VBB local public transport free of charge.
Ireland People fleeing from Ukraine can use free of charge: Irish rail trains, Bus Éireann transportation and Expressway transportation.
Italy People fleeing from Ukraine can use Flixbus transportation and Marino Bus transportation free of charge. They can also travel free of chargewith Trenitalia group transport within a maximum of 5 days from entering Italy.
Hungary

People fleeing from Ukraine can use all MAV trains with a free "solidarity ticket".

Wizz Air supports Ukrainian refugees by offering them 100,000 free seats on all continental Europe flights departing from Ukraine’s border countries.
Latvia People fleeing from Ukraine can use Latvijas dzelzceļš trains free of charge.
Lithuania People fleeing from Ukraine can use LTG trains and Vilnius buses free of charge.
Luxembourg People fleeing from Ukraine can use all all public transport free of charge.
Netherlands People fleeing from Ukraine can use NS trains free of charge.
Poland

People fleeing from Ukraine can use free of charge:

They can also benefit from discounted tariffs with LOT Airlines.

 

Wizz Air offers Ukrainian refugees 100,000 free seats on all continental Europe flights departing from Ukraine’s border countries.

 

Uber also offers unlimited free trips between the Ukrainian border and Polish cities.

Portugal People fleeing from Ukraine can use CP – Trains of Portugal free of charge.
Romania

People fleeing from Ukraine can use CFR trains free of charge with a “Help Ukraine Ticket”, and STB shuttle bus.

They can also use Romfour shuttle bus from station to station free of charge. Romfour organises bus transport to Italy and other European cities.

Wizz Air offers Ukrainian refugees 100,000 free seats on all continental Europe flights departing from Ukraine’s border countries.

Slovakia

People fleeing from Ukraine can use ZSSK trains free of charge.

Wizz Air offers Ukrainian refugees 100,000 free seats on all continental Europe flights departing from Ukraine’s border countries.

Slovenia People fleeing from Ukraine can use Slovenske železnice trains free of charge.
Spain People fleeing from Ukraine can use Renfe trains free of charge.
Sweden People fleeing from Ukraine can use Stena Line transport free of charge.

Documents

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