Victims' needs in the EU

Every year, an estimated 15% of Europeans or 75 million people in the European Union fall victim to crime. More and more people are travelling, living or studying abroad in another EU country and can become potential victims of crime.

The EU works continuously to ensure that victims receive the support and protection they need, everywhere in the EU.

People falling victim to crime have a range of needs, varying from victim to victim. To meet these needs, all victims must be treated individually. However, the needs of victims can be grouped into 5 broad categories

  • respectful treatment and recognition as victims
  • protection from intimidation, retaliation and further harm by the accused or suspected and from harm during criminal investigations and court proceedings
  • support, including immediate assistance following a crime, longer-term physical and psychological assistance and practical assistance
  • access to justice to ensure that victims are aware of their rights and understand them, and are able to participate in proceedings
  • compensation and restoration, whether through financial damages paid by the state or by the offender or through mediation or other form of restorative justice

Victims' rights in the EU

The Victims' Rights Directive establishes minimum standards on the rights, support and protection of victims of crime and ensures that persons who have fallen victim to crime are recognised and treated with respect. They must also receive proper protection, support and access to justice.

The Directive considerably strengthens the rights of victims and their family members to information, support and protection. It further strengthens the victims' procedural rights in criminal proceedings. The Directive also requires that EU countries ensure appropriate training on victims' needs for those officials who are likely to come into contact with victims.

EU countries had to implement the provisions of the Directive into their national laws by 16 November 2015. In 2013, the European Commission issued a guidance document to assist EU countries in this process.

On 11 May 2020, the European Commission adopted a report on the implementation of the Victims’ Rights Directive. The report assesses the extent to which Member States have taken the necessary measures to comply with its provisions.

For certain groups of victims, the EU adopted specific rules. These rules build on the Victims' Rights Directive but respond more directly to the specific needs of some victims. The EU legislation exists to provide protection and support for

In order to assist the national authorities in implementation of the EU rules on victims’ rights, the European Commission set up the EU Centre of Expertise for Victims of Terrorism. The EU Centre offers expertise, training, guidance and support to national authorities and to victim support organisations.

Open public consultation on the evaluation of the Victims’ Rights Directive

On 19 July 2021, the Commission launched a consultation to gather the views of the public on the evaluation of the Victims’ Rights Directive. The evaluation is one of the Commission’s key actions set out in the EU Strategy on Victims’ Rights (2020 – 2025).

This consultation is directed towards all stakeholders and citizens with an interest in this topic. It will last for 14 weeks, to close on 25 October 2021: Open public consultation on the evaluation of the Victims’ Rights Directive.


Justice programme 2014-2020


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