​The EU Code of Conduct

To prevent and counter the spread of illegal hate speech online, in May 2016, the Commission agreed with Facebook, Microsoft, Twitter and YouTube a “Code of conduct on countering illegal hate speech online”.

In the course of 2018, Instagram, Snapchat and Dailymotion took part to the Code of Conduct, Jeuxvideo.com in January 2019, TikTok in 2020 and Linked in 2021. In May and June 2022, respectively, Rakuten Viber and Twitch announced their participation to the Code of Conduct.


​How it performs

The implementation of the Code of Conduct is evaluated through a regular monitoring exercise set up in collaboration with a network of organisations located in the different EU countries. Using a commonly agreed methodology, these organisations test how the IT companies are implementing the commitments in the Code.

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​Monitoring rounds

The EU Code of Conduct is providing a robust response to illegal hate speech online. Since adoption in 2016, the Code of Conduct is delivering positive results: the last evaluation shows that on average the companies are now assessing 81% of flagged content within 24 hours and 62.5% of the content deemed illegal hate speech is removed.

  • 6th monitoring (Oct 2021)
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  • 5th monitoring (Jun 2020)
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  • 4th monitoring (Dec 2018)
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  • 3rd monitoring (Dec 2017)
  • 2nd monitoring (May 2017)
  • 1st monitoring (Dec 2016)

News and further information about the Code of Conduct