Consumers

The EU has put in place rules that guarantee fair treatment, products that meet acceptable standards, and a right of redress if something goes wrong.

EU rules on consumer contracts and marketing, unfair commercial practices, package travel and timeshare services and enforcement of consumer rights.

The EU supports consumers that face problems with a product or a service, through bringing the case to court or solving the problem without going to court.

The EU works closely with other countries to promote awareness of product safety requirements.

Rules on ensuring product safety in the EU, search for dangerous products.

Consumer credit rights, including the right to information, to change your mind and to pay back ahead of time, and the consumer credit information form.

A new circular economy strategy will transform Europe into a more competitive resource-efficient economy, addressing a range of economic sectors.

Consumer energy rights, energy bill requirements, sample energy bills, the Citizens' Energy Forum and the European Consumer Consultative Group (ECCG).

EU policies and laws help reduce greenhouse gas emissions from transport, for example by setting emission limits for cars and vans.