Consumer scoreboards

Tracking market functioning and the performance of relevant institutions from a consumer perspective.

Market monitoring

Consumer market monitoring survey.

Consumer and retailer surveys

Results of surveys relating to cross-border trade and consumer protection.

Market studies

Research enables the European Commission to find out how well a particular sector works for consumers.

Behavioural research

Behavioural insights help policymakers in the EU understand how consumers process information and make decisions.

Consumer complaints statistics

Complaints data 2006-2018