The European consumer agenda is the European Commission's strategic vision on consumer policy.
Consumer consultative & expert groups and national and international organisations consulted by the Commission in order to craft effective consumer policy.
Knowing consumer markets and consumer behaviour in the EU helps the Commission make better policies.
EU policy areas with a direct effect on the rights of European consumers, such as banking, public services, passenger right, communications and energy.
Voluntary cooperation with businesses to increase the sustainability of production and consumption, thereby complementing other regulatory actions.
The European Commission is providing new information to assess consumers’ needs in the Single Market and the impact of COVID-19.
EU rules on consumer contracts and marketing, unfair commercial practices, package travel and timeshare services and enforcement of consumer rights.