Consumer strategy

The European consumer agenda is the European Commission's strategic vision on consumer policy.

Our partners on consumer issues

Consumer consultative & expert groups and national and international organisations consulted by the Commission in order to craft effective consumer policy.

Evidence-based consumer policy

Knowing consumer markets and consumer behaviour in the EU helps the Commission make better policies.

Consumer issues in other policies

EU policy areas with a direct effect on the rights of European consumers, such as banking, public services, passenger right, communications and energy.

Sustainable Consumption Pledge

Voluntary cooperation with businesses to increase the sustainability of production and consumption, thereby complementing other regulatory actions.

Key consumer data

The European Commission is providing new information to assess consumers’ needs in the Single Market and the impact of COVID-19.

Consumer protection law

EU rules on consumer contracts and marketing, unfair commercial practices, package travel and timeshare services and enforcement of consumer rights.