Consumer scoreboards
Tracking market functioning and the performance of relevant institutions from a consumer perspective.
Market monitoring
Consumer market monitoring survey.
Consumer and retailer surveys
Results of surveys relating to cross-border trade and consumer protection.
Market studies
Research enables the European Commission to find out how well a particular sector works for consumers.
Behavioural research
Behavioural insights help policymakers in the EU understand how consumers process information and make decisions.
Consumer complaints statistics
Complaints data 2006-2018