Consumer Protection Cooperation framework

Consumer Protection Cooperation framework

The role of national and EU enforcement authorities in consumer protection, sanctions.

Coordinated actions

Coordinated actions

National consumer authorities & Commission work together in the framework of the Consumer Protection Cooperation network to protect rights of EU consumers

Injunctions

Injunctions

Applying for an injunction against a trader who infringes on consumer rights.

International cooperation

International cooperation

EU efforts to protect consumers in the global market.

European Consumer Centres Network

European Consumer Centres Network

The European Consumer Centres Network (ECC-Net) is a network of offices offering advice and assistance to consumers in every EU country, Iceland and Norway.

Sweeps

Sweeps

A "sweep" is a set of checks carried out on websites simultaneously to identify breaches of EU consumer law in a particular sector.