Rules on ensuring non-food product safety in the EU, search for dangerous products.
Information on your rights when shopping in the EU.
Find information and advice on scams related to COVID-19.
Enforcing consumer protection in the EU, international agreements, injunctions in infringement cases, ensuring legal compliance.
Information on consumer rights relating to unfair commercial practices, unfair prices, etc.
Information on opening a bank account, transferring money or taking a loan.
Information on your rights when it comes to accessing and using telecommunications, internet and online services.
Resources for consumers on topics such as sustainable consumption, data protection, internet safety, and financial literacy.
Consumer complaint resolution information, including the ODR platform, the ECC Network and European small claims procedure.