National competent authorities

In accordance with Article 10 of the regulation, EU countries are required to designate national competent authorities to ensure compliance. A list of these authorities can be found below.

Out-of-court complaint and redress bodies

In accordance with Article 12 of the regulation, EU countries are required to establish out-of-court complaint and redress procedures, and designate or establish bodies to carry out these procedures. A list of the competent bodies can be found below.

Documents

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