About this consultation

Consultation period
30 April 2018 - 25 June 2018
Digital economy and society

Responses to this consultation

The consultation is now closed.

The Commission will publish the replies after the end of the consultation period. You can follow this webpage, where a link to the results will be published.

Consultation outcome

We shall publish all contributions to the consultation unless non-publication is specifically requested in the general information section of the questionnaire.

A short summary of the consultation results will be published on this webpage after the consultation closes. A synopsis report with a qualitative analysis of all consultation activities will be issued.

If your response includes confidential data, please also provide a non-confidential version which will be publisghed as described above.

Target group

  • The general public
  • Online hosting service providers and organisations representing such services
  • Competent authorities, law enforcement bodies, national governments
  • Civil society
  • Academia
  • Other organisations

Objective of the consultation

The consultation has two aims. The first part of the questionnaire is tailored to each individual type of respondent and aims to gather evidence and data on current practices, respondents' experiences and organisations' policies for tackling illegal content online. The second part of the survey aims to collect data on perceptions, opinions and preferences from all respondents as to potential  policy options in addressing the challenge of illegal content online.


The availability and proliferation of illegal content online remains an important public policy and security concern in the EU. In particular, there are still concerns regarding the dissemination of terrorist content online, as well as of that of illegal hate speech, child sexual abuse material, or illegal commercial practices and infringements of intellectual property rights, selling of illicit drugs, counterfeits or other illicit goods.
On 28 September 2017, the Commission adopted a Communication with guidance on the responsibilities of online service providers in respect of illegal content online,  followed by  a Recommendation on measures to effectively tackle illegal content online on 1 March 2018.

The Commission has published an inception impact assessment and is collecting evidence on the effectiveness of measures and the scale of the problem. The Commission will explore, by the end of 2018, possible further measures to improve the effectiveness of combating illegal content online.

How to submit your response

Please use the online questionnaire for your replies. The questionnaire is available in all official languages of the EU and you can reply in any EU language.

Responses received after the closing date will not be considered.

You can pause any time and continue later. Your contribution is downloadable once you have submitted your answers. 

Questionnaires sent by e-mail or on paper will not be analysed except those due to accessibility needs of people with visual disabilities and their representative organisations.

Accessibility for persons with disabilities

The online questionnaire meets the standards set out in the Web Content Accessibility Guidelines (WCAG).

Should you experience any technical issues, you can send us an email. You can also submit submit your response to the consultation as Word, PDF or ODF by email at the same address.

Protection of personal data & privacy statement

View the questionnaire

Questionnaire illegal content online

DownloadPDF - 190.6 KB