About this consultation

Consultation period
3 April 2020 - 26 June 2020
Banking and financial services, Economy, finance and the euro

Target group

All citizens and organisations are welcome to contribute to this consultation, and also Member States, national competent authorities, European Supervisory Authorities, the European Central Bank, stakeholders of the payments/Fintech industry, and their representatives, representatives of users (consumers, retailers, businesses), experts, and academics.

Objective of the consultation

Digitalisation and new technologies have prompted the emergence of innovative payments, but Europeans are not fully benefitting, as faster, more innovative payments remain domestic, or are not yet available on a large or European scale. In the face of this and the challenges brought by big techs, Europe needs a strategic vision to ensure that consumers and companies fully reap the benefits of an integrated market, offering secure, fast, convenient, accessible and affordable payment services.

This public consultation, which is published together with the public consultation on a new digital finance strategy, is a key step towards the adoption of a retail payments strategy for Europe.

The outcome of this public consultation will help the Commission prepare its retail payments strategy to be published in Q3 of 2020.

How to submit your response

Please note that in order to ensure a fair and transparent consultation process responses should be submitted through the online questionnaire.

Consultation outcome

Summary report

DownloadPDF - 612.1 KB

Contributions to the consultation

DownloadZIP - 1 MB
DownloadZIP - 9.8 MB

Reference documents

DownloadPDF - 182.1 KB
DownloadPDF - 364.1 KB