About this consultation

Consultation period
17 September 2018 - 10 December 2018

Consultation outcome

The Commission will summarise the replies after the end of the consultation period. Your replies will be taken into account for the evaluation of Regulation No 80/2009 of the European Parliament and of the Council of 14 January 2009 on a Code of Conduct for computerised reservation systems (hereinafter CRS) and for a possible revision of this Regulation. (Hereinafter CRS Code of Conduct)

Target group

All citizens and organisations are welcome to contribute to this consultation.

Key stakeholders covered by the Computerised Reservation Systems (CRS) Code of Conduct (i.e. CRSs, airlines and travel agencies) have been invited to participate in a targeted consultation. Stakeholders who have replied or are about to reply to the targeted consultation may also participate in this survey, but this will not increase the weight of their opinion.

Objective of the consultation

On 7 December 2015 the Commission adopted an Aviation Strategy which aimed at strengthening the competitiveness and sustainability of the entire EU air transport value network. The Strategy provides for an evaluation of the CRS Code of Conduct in order to assess the extent to which the Regulation may need to be reviewed.

The objective of this public consultation is to ensure that, in addition to the organisations directly involved in the implementation or subject to the requirements of the CRS Code of Conduct, wider stakeholder groups and the general public are provided with the possibility to express their opinion about the topic.

How to submit your response

The questionnaire is accessible in all official EU languages (except Irish) and replies may be submitted in any of these languages.

You may pause at any time and continue later. Once you have submitted your answers, you can download a copy of your completed responses.

You can also upload documents, such as position papers, or send them to the contact e-mail.

Most of the questions have multiple choice answers. It will take approximately 20 minutes to complete the survey.

Additional information

In the interest of transparency, organisations are invited to provide the public with relevant information about themselves by registering in the transparency register and subscribing to its code of conduct. If the organisation is not registered, the submission is published separately from the registered organisations.

All contributions that are received may be published on the internet. It is important that you read the specific privacy statement attached to this consultation for information on how your personal data and contribution will be dealt with.

The policy on “Protection of individuals with regard to the processing of personal data by the Community institutions” is based on Regulation (EC) No 45/2001 of the European Parliament and of the Council of 18 December 2000.